Communication
Issue: September / October 2015

Office Politics – Not Necessarily a Bad Thing

By - September 25, 2015

It’s all about perfecting your politicking, says Teri Wells
Communication
Issue: September / October 2015

Negotiating Styles: What to Do and What Not to Do

By - September 25, 2015

Richard Arnott shows a way through the maze of business negotiation
Communication
Issue: July / August 2015

Good Writing Is Everyone’s Business

By - July 25, 2015

A good piece of writing could make the difference between building a relationship or breaking one, explains Shirley Taylor
Communication
Issue: May / June 2015

You Are Talking But What Is Your Body Saying?

By - May 25, 2015

Is your mouth saying one thing and your body something else? asks Jane Cameron
Communication
Issue: May / June 2015

EQ and A Round the World Yacht Race

By - May 25, 2015

Being more skilled and understanding Emotional Intelligence, makes for better relationships in our personal life and the business world, says Rona Cant
Communication
Issue: May / June 2015

No Problem!

By - May 25, 2015

How many times have you responded, “no problem”? But that phrase can be a “problem” says Marsha Egan
Communication
Issue: May / June 2015

Gracefully Dealing with Disrespect

By - May 25, 2015

Sandy Geroux shares sage advice on how to keep your emotions under control when under attack
Communication
Issue: May / June 2015

Good boss or bad boss?

By - May 25, 2015

Either way, good boss or bad boss, we still have to perform our Assistant duties, explains Michele Thwaits
Communication
Issue: May / June 2015

When It’s Not Love at First Sight…

By - May 25, 2015

Lucy Brazier explains three strategies to adopt whilst you rule yourself in or out of this new relationship
Communication
Issue: May / June 2015

Fabulous Feedback – Creating a Culture that Creates Great Leaders

By - May 25, 2015

Jean Gamester shares her top tips for giving fabulous feedback, delivered safely, constructively and objectively
Communication Cover Story
Issue: March / April 2015

Find Your Voice, Speak Up and Let the Awesomeness Begin

By - March 25, 2015

Silence is our enemy; we must learn to speak up says Bonnie Low-Kramen
Communication
Issue: March / April 2015

Want to “Get Along?” – Take the Other’s Side

By - March 25, 2015

Why doesn’t everyone just get along? We hear this all the time. Whether it is differing values, conflicts or simple misunderstandings, some people have a harder time than others “just getting along” with others. And even worse, when they aren’t getting along, they’re the ones who expect the other person to change, so that they... Read more »
Communication
Issue: March / April 2015

Now Hear This: 7 Ways to Boost Your Listening Skills

By - March 25, 2015

Don't forget about this crucial element of effective communication, says Robert Hosking
Communication
Issue: March / April 2015

Pushing Back, Appropriately and Diplomatically

By - March 25, 2015

Adam Fidler explains how to say “no” (without actually saying it!) Do you ever say “no” to your boss? Do you ever push back and tell your boss that you’re too busy? These questions might alarm you – but I am being serious. They are the questions I ask, deliberately, to the delegates on my... Read more »
Communication
Issue: March / April 2015

The Powerful Duo of Listening and Empathising

By - March 25, 2015

Lindsay Taylor details the two skills that combine to create a formidable approach Listening Listening is the key to creating and maintaining rapport. Combine it with empathy and you have a powerful duo to ensure a great working relationship with your manager and team. Let’s consider each in turn starting with Listening. Listening is a skill... Read more »
Communication
Issue: March / April 2015

Managing Your Boss

By - March 25, 2015

Time and time again I hear from PAs how they struggle to find a way to work with their executives. With the constant demands and complexities of your role, the last thing you need is a resistant executive, who slows you down, and obstructs your ability to assist and work with them to the best... Read more »