Digital butterflies: Assistants as change agents
Career Development Cover Story

The Big Opportunity: Assistants as Change Agents

By - November 25, 2021

Executive support professionals can step up and play a critical role in any transformation process, explain Julia Schmidt and Evon Wood
business acumen: lightbulb sahpe with businesss phrases
Business Strategy & Acumen Cover Story

Business Acumen: What Exactly Is It?

By - September 25, 2021

Business acumen is a set of skills that can be learnt and applied to the administrative professional role, explains Richard Arnott
managing up
Cover Story Leadership

Managing Up: Guide Your Executive (and Yourself) to Greater Success

By - July 25, 2021

Laura Belgrado shares some of the skills and mindsets needed to effectively manage up
belonging
Cover Story Leadership

Advocating for Diversity, Equity, Inclusion and Belonging

By - May 25, 2021

Cultivating a workplace culture of diversity, equity, inclusion and belonging is a journey, not a destination, explains Julia Schmidt
Business Strategy & Acumen Cover Story

20 Business Lessons We Will Be Taking into the Future

By - March 25, 2021

As we celebrate the 10th anniversary of Executive Secretary (now Executive Support) Magazine, Lucy Brazier shares the lessons learnt that we will be taking into the future
Cover Story Technology

10 Time-saving Tips to Boost Google Workspace Productivity

By - January 25, 2021

Melissa Esquibel shares her top tips to save you time and boost your productivity in your Google workspace Gmail 1. Snooze It is more likely than not that if you’re an administrative professional you start your day with an overstuffed inbox. Mixed among the highest priority items (urgent AND important) are the ones that might... Read more »
Career Development Cover Story

The Skills Set Matrix

By - November 25, 2020

Helen Monument introduces the Skills Set Matrix from the World Administrators Alliance and explains the next steps In a career spanning three decades, I have had many different position titles in many different companies: from Receptionist, Secretary, Management Assistant, Team Assistant, PA, EA, Business Support Manager, Admin Team leader to Office Manager. All of these... Read more »
Cover Story Personal Development

How Does HR Decide How Much to Pay You?

By - September 25, 2020

Bonnie Low Kramen and Jeremy Spake discuss compensation and the hard truths about how HR decides how much to pay you
Cover Story Opinion

Black Women and the Workplace

By - July 25, 2020

Ayanna Castro shares her experiences, and those of other Black women, and the workplace I am Black and I am a woman My mother often reminded me of this because there would be times when I would have to be twice as good to receive half the credit. Degrees, certifications, experience and accomplishments might go... Read more »
Communication Cover Story

Punctuation in the Digital Age

By - May 25, 2020

Monica Seeley and Melissa Esquibel make the case for using correct punctuation in your emails We are all time poor.  We are used to using ‘text speak’ on social media apps where we have autocorrect, or it doesn’t matter if we make a typo, miss a comma, forget a full stop (period) and so on. ... Read more »
Career Development Cover Story

Take Your Seat at the Innovation Table

By - March 25, 2020

If you want a seat at the innovation table, you must take credit for your ideas and make them happen says Dinah Liversidge According to the World Economic Forum’s Future of Jobs Report 2018, the number one skill that will make you stand out in an over-crowded, ever AI-developing marketplace, is a combination of analytical... Read more »
Cover Story Health & Wellbeing

How to Handle a Demanding Workplace

By - January 25, 2020

Kemetia Foley outlines the steps that you can take to successfully handle a demanding workplace There are many stories shared by peers about demanding workloads and the impact on their health, their families, and their lives. Many have resigned themselves to being chronically tired or sick. There are also the tales of warning such as... Read more »
Career Development Cover Story

What Does Your Ideal Job Look Like?

By - November 25, 2019

Marie Herman puts a plan together to help you determine your ideal job Recently, I have been having conversations with colleagues and peers about what their ideal job looks like. It surprises me how many people have no idea what their ideal job comprises. If you don’t know what you are working towards, how on... Read more »
Career Development Cover Story

See Yourself as a Strategic Partner

By - September 25, 2019

Joan Burge’s top tips on how to become a strategic partner to your executive You have heard it a hundred times: You don’t work ‘for’ someone. You work ‘with’ someone. That is the way it should be. Do you truly feel like you are a business partner with your executive? Are you included in the... Read more »
Cover Story

Trust me, I’m an Assistant

By - July 25, 2019

Trust is the glue of life, it’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships ~ Steven Covey At an interview recently, an assistant candidate asked the executive what he thought was the most important aspect of the working relationship between him and his assistant.  That’s a great... Read more »
Cover Story

Creating Your Career Strategy

By - May 24, 2019

In this extract from The Executive Secretary Guide to Building a Successful Career Strategy, Julia Schmidt explains why we all need a clear strategic plan for our careers As Executive Assistants, we are daily juggling multiple roles, managing people, delivering under pressure, solving problems and allowing our executives to focus on the core business. Very... Read more »