Cover Story Leadership
Issue: September / October 2013

Executives: Here’s Why You Need to Pay Attention to This

By - September 26, 2013

Melba Duncan evaluates the role of the Executive Assistant
Cover Story Leadership
Issue: July / August 2013

The Business Case for Assistants

By - July 26, 2013

Adam Fidler explains how crucial the Assistant role is, and why it’s here to stay Just last week, in the organisation where I work, I was asked to talk to a group of Senior Managers about the role of the Assistant, the rationale behind it, and why, in this day and age, the role is... Read more »
Cover Story
Issue: May / June 2013

Getting Serious About Soft Skills

By - May 26, 2013

There’s nothing soft about soft skills explains Robert Hosking
Cover Story
Issue: March / April 2013

7 Tips for Creating Effective Administrative Procedures

By - March 23, 2013

Julie Perrine on how to get organised Administrative procedures are a vital component of any efficient office. They’re an extremely valuable resource and creating them is a huge service to your executive and team. Not only do they allow others to easily cover for you during absences or vacations, they also act as a reference... Read more »
Cover Story
Issue: January / February 2013

Delegation, Delegation, Delegation!

By - January 23, 2013

Sue France explains how to persuade and influence your manager to pass work on No matter how much you enjoy your job, there will come a time when you need a new challenge and more responsibility. However, sometimes bosses are reluctant to delegate enough work to keep their assistants busy and free from boredom. Sometimes... Read more »
Cover Story
Issue: November / December 2012

The Future of the Administrative Profession – Surviving or Thriving?

By - November 26, 2012

Joan Burge on the future of the administrative profession In this age of great economic change, it is essential that the administrative professional rises to the challenge and thrives. It’s important to recognize the difference between surviving and thriving, because the key to success is available to those who successfully manage to cross the divide... Read more »
Cover Story Leadership
Issue: September / October 2012

Management, Leadership and Innovation: The Indispensable Role of Executive Support

By - September 26, 2012

Constancy, stability, and challenging learning curves have expanded the Executive support role to its present status explains Melba Duncan
Cover Story Leadership
Issue: July / August 2012

Executive On-boarding and the Role of the PA

By - July 25, 2012

Anel Martin explains how you can play a critical role in helping your new executive settle in to their new role  Executive recruitment and placement is big business, and the stakes are high. Many people still underestimate the massive role that Personal Assistants and Executive Secretaries can, and do, play in the successful on-boarding process... Read more »
Cover Story Processes & Procedures
Issue: May / June 2012

Managing Difficult Diaries – A Flexible Approach

By - May 25, 2012

Managing difficult diaries can be made a whole lot easier with a bit of creativity and common sense says Adam Fidler Managing a busy diary is no simple task – as every Assistant will know. Some executives diaries are so complex they employ two Assistants: one to work on the diary – the ‘diary Assistant’... Read more »
Cover Story Leadership
Issue: March / April 2012

The Ninety-Five Percenters: Women in the Workplace

By - March 26, 2012

Bonnie Low-Kramen on the many things that hold women back There are many things holding women back at work, but something can be done – it’s just up to us. In March 2008, I wrote an article called How to Stand Up For Yourself Without Losing Your Job, which dealt with the topic of respect,... Read more »
Cover Story Leadership
Issue: January / February 2012

The Latest Innovation is You

By - January 26, 2012

Julie Perrine on choosing an innovative mindset: Innovation isn’t just for technology - it’s the key to your career future.
Cover Story Leadership
Issue: November / December 2011

An Introduction to Knowledge Sharing

By - November 26, 2011

Mariachiara Novati explains how to increase efficiency through knowledge sharing, enhancing and understanding intellectual capital
Cover Story
Issue: September / October 2011

Workplace Bullying: The Silent Epidemic

By - September 26, 2011

Helen Achilleos explains how to recognise the signs and offers advice on dealing with a workplace bully
Cover Story
Issue: July / August 2011

Making the BEST of YOU

By - July 26, 2011

Pauline Crawford on creating natural confidence and gaining success Creating natural confidence and gaining success all starts with knowing yourself and valuing YOU more, as you create your BEST life. BEST = being extraordinary starting today Once upon a time, I was a relatively happy, unhappy teenager. I thought I knew a lot about ‘me’... Read more »
Cover Story Leadership
Issue: May / June 2011

Earthquake in Japan – A Personal Account

By - May 26, 2011

On 11 March 2011, Japan's most powerful earthquake since records began struck its north-east coast. Kazuko Maruyama, shares her personal experience
Career Development Cover Story
Issue: March / April 2011

Virtually Anything is Possible

By - March 26, 2011

Jemima van Zyl explores the pros and cons of online learning