Sue France
Sue France FCIPD/FInstAM/INLPTA is passionate about the development of all Assistants, having been one for over 30 years. She was The UK Times’ Crème/DHL PA of the Year. She was also the training manager at a global firm, responsible for the development of 600 EAs in the UK, and has owned her own training company since 2009 working in over 35 countries with thousands of Assistants. Sue is an award-winning author of two best-selling books: The Definitive Executive Assistant & Managerial Handbook 2nd Edition and The Definitive Personal Assistant & Secretarial Handbook 3rd Edition. She is a Qualified Learning & Development Practitioner and coach with a post graduate diploma in Human Resource Management. Sue is also part of our Speaker Bureau. If you are interested in Sue training your Assistants or speaking at your event, either virtually or in person, please visit

Articles by Sue France: