Sue France FCIPD/INLPTA is passionate about the development of all Assistants, having been one for over 30 years. She has owned her own training company since 2009 working in over 36 countries with thousands of assistants, both face-to-face and virtually. Sue is an award-winning author of two best-selling books: The Definitive Executive Assistant & Managerial Handbook, 2nd Edition and The Definitive Personal Assistant & Secretarial Handbook, 3rd Edition. She is a Qualified Learning & Development Practitioner; a Fellow of the Chartered Institute of Personnel & Development; a Certified behavioural profiling practitioner; a neuroscience enthusiast and a Certified Master Practitioner in Neuro Linguistic Programming. Sue is also part of our Speaker Bureau. If you are interested in Sue training your Assistants or speaking at your event, either virtually or in person, please visit executivesupportmagazine.com/speaker-bureau.