Business Strategy & Acumen
Do You Speak “Finance”?
By Jeff Lockhart - January 25, 2022
An Assistant who speaks the language of finance and accounting is more marketable and more mobile, says Jeff Lockhart
Business Strategy & Acumen
ESG – What is it and why is it important for business?
By Jeff Lockhart - November 25, 2021
Organisations need to meet the requirements of both their current and future customers and investors, explains Jeff Lockhart
Business Strategy & Acumen Cover Story
Business Acumen: What Exactly Is It?
By Richard Arnott - September 25, 2021
Business acumen is a set of skills that can be learnt and applied to the administrative professional role, explains Richard Arnott
Business Strategy & Acumen
Beyond Budgeting: Is There Another Way?
By Richard Arnott - July 25, 2021
Richard Arnott introduces the concept of “Beyond Budgeting” – a new way of thinking about financial targets and incentives
Business Strategy & Acumen
Forecasting and Reforecasting
By Ian Shipley - May 25, 2021
Ian Shipley explains how forecasting and reforecasting is essential for a business to understand its current and future financial achievements
Business Strategy & Acumen
The Link Between Strategic Success and Executive Support
By Dan Hadley - May 25, 2021
Dan Hadley explains the four key opportunities for executive support professionals to enhance strategic success
Business Strategy & Acumen
The Eight Behaviours of HR Professionals
By Sarah Richson - May 25, 2021
Sarah Richson details the eight behaviours of HR professionals that executive support staff can also use to succeed
Business Strategy & Acumen
4 Steps to Negotiating Successfully and with Confidence
By Suzy Sanders - May 25, 2021
Suzy Sanders explains four steps you can take to ensure a successful negotiation
Business Strategy & Acumen Cover Story
20 Business Lessons We Will Be Taking into the Future
By Lucy Brazier OBE - March 25, 2021
As we celebrate the 10th anniversary of Executive Secretary (now Executive Support) Magazine, Lucy Brazier shares the lessons learnt that we will be taking into the future
Business Strategy & Acumen
Budgeting Basics
By Richard Arnott and Jeff Lockhart - March 30, 2021
In the first of a series of articles on financial and management accounting and business acumen, Richard Arnott and Jeff Lockhart take us through their essential guide to the budgeting basics
Business Strategy & Acumen
The Key Pillars of HR
By Sarah Richson - March 23, 2021
People are the lifeblood of the organisation; focus on them and they will bring the results, says Sarah Richson
Business Strategy & Acumen
Why today’s EAs need to get more strategic
By Adam Fidler - May 25, 2016
Adam Fidler explains why EAs must learn to operate more independently in order to move forward in the profession The role of the Executive Assistant (EA) continues to evolve and in my capacity as a trainer, educationalist and thought-leader in the industry, I continue to observe and reflect on what the role of the EA will... Read more »
Business Strategy & Acumen
Nip Workplace Bullying at the Earliest Opportunity
By Carole Spiers - January 25, 2016
It’s on the increase and needs stamping out fast, says Carole Spiers A British minister recently resigned due to alleged bullying behaviour. It is more than disappointing that even with all the awareness and education on this important issue, it remains endemic within some organisations – a lack of inclination on the management’s part will... Read more »
Business Strategy & Acumen
Ethical Issues – Confidentiality
By Eth Lloyd MNZM - January 25, 2016
Eth Lloyd’s real-life example explains confidentiality, discretion and judgement One portion of the Business Administration qualifications in New Zealand focuses on demonstrating knowledge of management administrative services. An aspect of this asks for a discussion of the legal and ethical issues for the administrative professional in relation to confidentiality, discretion and judgement. What does this... Read more »
Business Strategy & Acumen
Time to Rock the Boat
By Sandy Geroux - November 25, 2015
Doing the right thing can mean shaking up the status quo, says Sandy Geroux As Administrative Professionals, we’re taught to “smooth things over” and make problems go away. We’re the problem solvers, the ones responsible for getting things done, especially in the face of obstacles. As a result, this advice from Catherine, a Client Support... Read more »
Business Strategy & Acumen
Businesses Need to Get Emotional
By Dr Lynda Shaw - November 25, 2015
Feelings can be key in closing that deal. But that’s just the start, says Dr Lynda Shaw… Understanding emotional expression, using emotional intelligence and having an appropriate emotional response could mean the difference between closing or losing a sale, creating or diffusing conflict. Whilst Charles Darwin theorized that emotions were biologically determined and universal to... Read more »
