Business Strategy & Acumen Cover Story

The Receptionist: The Changing Face of the Business

By - September 25, 2022

Has the role of the receptionist evolved in the last two years, or has our awareness changed? ask Michelle Bowditch and Marika Garton
Business Strategy & Acumen

What Is Corporate Social Responsibility?

By - September 25, 2022

Corporate social responsibility is about discovering your sustainable and profitable potential and achieving it, explains Richard Collins
Business Strategy & Acumen

The Important Difference Between Cancelling and Terminating a Contract

By - September 25, 2022

Navigating the exit of a contract can be challenging. Katarina Morgan explains the options available
Business Strategy & Acumen

Decoding ESG

By - July 25, 2022

Richard Collins explores the relationship between CSR and ESG
Business Strategy & Acumen

What is Conversational Commerce?

By - July 25, 2022

Dario Betti explains the role of conversational commerce in transforming simple sales into a complete service
Business Strategy & Acumen

The Ever-Changing Face of Purchasing

By - July 25, 2022

From buying to purchasing to supply management, using the correct terminology elevates your skills and experience, explains Pat Woods
Business Strategy & Acumen

The Mystery of EBIT and EBITDA

By - March 25, 2022

Do EBIT and EBITDA give a better indication of the true operational performance of the business? asks Richard Arnott
finance
Business Strategy & Acumen

Do You Speak “Finance”?

By - January 25, 2022

An Assistant who speaks the language of finance and accounting is more marketable and more mobile, says Jeff Lockhart
ESG - chart showing environmental socila and governance
Business Strategy & Acumen

ESG – What is it and why is it important for business?

By - November 25, 2021

Organisations need to meet the requirements of both their current and future customers and investors, explains Jeff Lockhart
business acumen: lightbulb sahpe with businesss phrases
Business Strategy & Acumen Cover Story

Business Acumen: What Exactly Is It?

By - September 25, 2021

Business acumen is a set of skills that can be learnt and applied to the administrative professional role, explains Richard Arnott
beyond budgeting
Business Strategy & Acumen

Beyond Budgeting: Is There Another Way?

By - July 25, 2021

Richard Arnott introduces the concept of “Beyond Budgeting” – a new way of thinking about financial targets and incentives
forecasting
Business Strategy & Acumen

Forecasting and Reforecasting

By - May 25, 2021

Ian Shipley explains how forecasting and reforecasting is essential for a business to understand its current and future financial achievements
strategic success
Business Strategy & Acumen

The Link Between Strategic Success and Executive Support

By - May 25, 2021

Dan Hadley explains the four key opportunities for executive support professionals to enhance strategic success
eight behaviours of HR professionals
Business Strategy & Acumen

The Eight Behaviours of HR Professionals

By - May 25, 2021

Sarah Richson details the eight behaviours of HR professionals that executive support staff can also use to succeed
negotiating successfully
Business Strategy & Acumen

4 Steps to Negotiating Successfully and with Confidence

By - May 25, 2021

Suzy Sanders explains four steps you can take to ensure a successful negotiation
Business Strategy & Acumen Cover Story

20 Business Lessons We Will Be Taking into the Future

By - March 25, 2021

As we celebrate the 10th anniversary of Executive Secretary (now Executive Support) Magazine, Lucy Brazier shares the lessons learnt that we will be taking into the future