After 22 years as a secretary and assistant, Heather Baker established Baker Thompson Associates in 2000. She now travels the world inspiring and empowering PAs, EAs and administrators in all sectors to excel in their roles for the success of their organisations and their own career development. Heather is the author of four books on speedwriting, minute taking and business writing and is the creator of the BakerWrite speedwriting system. She is proud to be a Prince’s Trust business mentor and a supporter of Isipho Admin. If you are interested in Heather training your assistants or speaking at your event, either virtually or in person, please email email@example.com.