Headshot Lucy Brazier - new look rebrand
Editor's Letters

An Emotional Rollercoaster

By - December 7, 2021

The emotional rollercoaster we are all riding changes weekly. Let’s concentrate on creating a new world of work, based on the right resources and support.
Digital butterflies: Assistants as change agents
Career Development Cover Story

The Big Opportunity: Assistants as Change Agents

By - November 25, 2021

Executive support professionals can step up and play a critical role in any transformation process, explain Julia Schmidt and Evon Wood
Track Your Triumps - woman watering bars on a bar chart
Technology

Track Your Triumphs

By - November 25, 2021

Michelle Bowditch shares her top picks for tools and apps to help you create your “brag book”
Headshot Ann Hiatt
Profiles

PROFILE – Ann Hiatt

By - November 25, 2021

Ann Hiatt has worked as an Executive Assistant to three of the world’s top tech giants: Jeff Bezos, Marissa Mayer, and Eric Schmidt. She has just published her first book, Bet on Yourself
Leadign with love: Heart connected to brain
Leadership

Leading with Love

By - November 25, 2021

Leading with love in the workplace ensures higher work performance and general job satisfaction, says Sarah Richson
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Health & Wellbeing Processes & Procedures

How to Write a Health, Mental Health and Wellbeing Strategy

By - November 25, 2021

Most wellbeing strategies are collections of well-intentioned activities cobbled together to get good PR or tick a box, explains Amy McKeown
constructive confrontation: silhouette of two heads, one with lock and one with key
Communication

The Art of Constructive Confrontation

By - November 25, 2021

Frame difficult conversations as opportunities to increase respect and deepen trust, explains Jason Liem
Technology

Using Pivot Tables and Pivot Charts

By - November 25, 2021

Traci Williams shares her Excel expertise and unlocks the mysteries of Pivot Tables and Pivot Charts
office manager
Career Development

How to be a Strategic Partner as the Office Manager

By - November 25, 2021

Translating company objectives into areas you can influence ensures you are seen as an integral part of the business, explains Hana Gray
smart goal - arrow tracking way through a maze to target
Career Development Processes & Procedures

Why SMART Goals Need to Be SMARTER

By - November 25, 2021

In today’s demanding and fast-paced business environment, how smart is SMART? asks Lindsay Taylor
ESG - chart showing environmental socila and governance
Business Strategy & Acumen

ESG – What is it and why is it important for business?

By - November 25, 2021

Organisations need to meet the requirements of both their current and future customers and investors, explains Jeff Lockhart
death: empty office desk and chair
Opinion

A Death in the Organization: Thinking about the Unthinkable

By - November 25, 2021

Marion Freund wants Assistants to be better prepared if the unthinkable should happen
destination verbs: row of 4 light bulbd hanging from ceiling, one lit
Communication

The Language of Outcomes

By - November 25, 2021

In this extract from her book, The Power of Clarity, Ann Latham explains how to use destination verbs to speak the language of outcomes
negotiating - heads with arrows
Career Development Communication

Negotiating for Successful Results

By - November 25, 2021

Nancy Schnoebelen Imbs shares her top tips and techniques to master the process and art of negotiating
Headshot Sofie Koark
Profiles

PROFILE – Sofie Koark

By - November 25, 2021

Sofie Koark is the Executive Vice Chairman for IMA (International Management Assistants) and the EA to the CEO/Founder at Budbee
Personal Development

Are You Ruled By Fear?

By - November 25, 2021

Use Marie Herman’s techniques to make decisions from a place of calm rather than a place of fear