Richard Arnott BA, FInstAM, FITOL is a Director of BMTG (UK) Ltd and is the author and lead presenter of the ACEA® program. In his career Richard was an accomplished Managing Director, International Programme Director and Big 4 Management Consultant specialising in project/programme management, strategic business transformation and change management within the Financial Services, Utilities, Logistics and Infrastructure sectors. Richard sits on the Editorial Board of Executive Support Magazine and speaks at ES Live. He is a Fellow of the Institute of Administrative Management (IAM) and a Fellow of the Institute of Occupational Learning. If you are interested in Richard training your Assistants or speaking at your event, either virtually or in person, please visit our Speaker Bureau.