Communication

Regional Focus: Brazil

By - July 25, 2011

Executive Secretary asks two experts on the region to give their personal guides to doing business in Brazil. The Consultant’s View The founder of Kwintessential, Neil Payne is currently the Managing Director of the company, overseeing global operations. He is also responsible for the management of cultural awareness training in Europe. The Bossa Nova, Pele... Read more »
Communication

Make Your Languages Work for you

By - July 25, 2011

Tanya Ireland explains how being bilingual can help you get ahead It is well-acknowledged that one of the best ways to get ahead in your career and broaden your horizons is to learn a foreign language. Whether companies are conducting business overseas or fighting for a larger market share at home, employers are increasingly seeking... Read more »
Communication

Lead Systems – VAKOG

By - July 25, 2011

V A K O G is an abbreviation a I’d like you to remember as it could be the formula for the most exciting changes you can make in your life, improving your ability to communicate and be communicated with effectively! It stands for visual, auditory, kinesthetic, olfactory, gustatory. I’ll help you make more sense... Read more »
Communication

Email Etiquette? Not an Option

By - July 25, 2011

There’s a lot of talk about email etiquette. Do businesses need to promote it for their employees? Why is it so important to follow email etiquette guidelines? What are the best rules and practices to follow? First of all, businesses will benefit from promoting proper email etiquette for three great reasons: Protection from liability. Here’s... Read more »
Communication

Dealing with Difficult People and Situations

By - May 25, 2011

Sue France looks at some ways to combat difficult people or situations in the workplace. Did you know that the number one reason for leaving a job is a ‘mismatch’ between you and your boss or a colleague? Understanding what is meant If a boss or colleague is starting to getting irritated, stay calm and... Read more »
Communication

Little Things You Can Do to Greatly Reduce the Amount of Email You Receive

By - May 25, 2011

People complain about all the e-mail they receive and how much work it is for them to handle. And it is true, the number of e-mails being sent is definitely on the rise and adds an incredible amount of work to our already overflowing plates. The reality is there are quite a number of things... Read more »
Communication

Three Ways To Write More Clearly

By - May 25, 2011

Peter Sauerbrey’s three ways to write more clearly, concisely, and effectively, in any language Many of us were taught to write as though we would become novelists, playwrights and other literary creatures although we were much more likely to need to write like journalists. Fifteen years of teaching corporate writing around the world convinces me... Read more »
Communication

Regional Focus: Germany

By - May 25, 2011

Executive Secretary asked three experts on the region to give their personal guides to doing business in Germany.   The consultant’s view The founder of Kwintessential, Neil Payne is currently the Managing Director of the company, overseeing global operations. He is also responsible for the management of cultural awareness training in Europe. Germans are often... Read more »
Communication

Email Advice

By - May 25, 2011

We asked you ‘What is your favorite tip for managing e-mail?’ Patti Gough (United States) I create separate folders in Outlook for each individual and or event that is going on. Works for me. I have never lost an email yet. At the end of the month, I go through them and archive the ones that... Read more »
Communication

Confident Life Skills: Body Language and Voice

By - May 25, 2011

Over the ensuing months we are going to cover in detail all the nuances of what I call “Confident Life Skills” or being able to communicate in a much more positive and effective manner with the people In your life, whether it be work colleagues, including management, your friends, or just everyday people that you... Read more »
Communication

The keys of Neuro Linguistic Programming (NLP)

By - March 25, 2011

From 2002 to 2009 I was working as a PA to a successful international motivational speaker and a Master Practitioner in NLP, Bill Docherty MBE. It was whilst working with Bill that my curiosity for NLP started me on a fascinating journey. I learned a lot from Bill through helping him put his presentations together,... Read more »
Communication

The Quandary of Quotation Marks

By - March 25, 2011

Quotation marks are a beloved form of punctuation in the English language, used to indicate a verbatim report on what someone said, and used in a great deal of business writing. They are often misused. This article will explain some punctuation rules and clear up some misconceptions held by many about proper usage of quotation... Read more »
Communication

Stress Resilience & the Power of Positive Acceptance

By - March 25, 2011

Your boss is hassling you. You have a presentation to give and no time to prepare. Your partner is threatening to leave because you spend too much time at work. In case these pressures aren’t enough, the one person you depend on for support at work has just gone off sick. If this was your... Read more »
Communication

Regional Focus: The Middle East

By - March 25, 2011

Executive Secretary asked two experts on the region to give their personal guides to doing business in the Middle East. The Consultant’s View… The founder of Kwintessential, Neil Payne is currently the Managing Director of the company, overseeing global operations. He is also responsible for the management of cultural awareness training in Europe. The Middle... Read more »
Communication

Gatekeeping

By - March 25, 2011

Have you ever been accused of being a “gatekeeper”? Most managers believe a good gatekeeper is worth their weight in gold. So what is gatekeeping all about? Open Communication In any business open communication is important. It gives senior management the opportunity to hear first hand what’s going on in their business. It’s good for... Read more »
Communication

Passion

By - March 25, 2011

‘There I am, giving out leaflets on London Bridge and Liverpool Street stations for an evening event I’m running. I’m here for several morning and evening rush hours slap bang in the middle of London’s commercial and organisational mayhem. And… I’m gobsmacked! It’s like a DVD of George Orwell’s “1984” is playing out before my... Read more »