Communication
Issue: November / December 2014
Issue: November / December 2014
Turning Around a Soured Relation With the Boss
By Carole Spiers - November 25, 2014
“I really dislike my new boss!” Mena told me in her office the other day. So, what should you do if you really don’t get on with your immediate manager? One option might be to ask for a transfer to another department, but that is not always possible and, in any event, you could lose... Read more »
Communication
Issue: November / December 2014
Issue: November / December 2014
5 Sins That Will Send an Audience to Sleep
By Richard Edwards - November 25, 2014
Richard Edwards details his surefire ways to pep up any talk or boring presentation We’ve all been there – politely sitting through a number of presentations mentally compiling shopping lists or daydreaming about the summer holidays instead of actually listening. The topic sounded interesting, and the content is probably useful, but the presentation itself seems... Read more »
Communication
Issue: November / December 2014
Issue: November / December 2014
Samoa – the End of an Adventure!
By Eth Lloyd MNZM - November 25, 2014
My reactions were confused: one minute it is “I can’t believe it is all over” the next it is “Let’s get this done and dusted, I want to go home!” It was so confusing to feel this way but it indicates to a large extent how my time here in Samoa has been. It has... Read more »
Communication
Issue: November / December 2014
Issue: November / December 2014
A Quarky Way to Motivate Your Team
By Keiran Hearty - November 24, 2014
Quantum physics tells us that we are simply huge clouds of atoms that interact with each other on a physical and personal level. I believe that by understanding “quarkiness” we can ensure we have a motivated team. Quarks are incredibly small sub-subatomic particles; quarkiness concerns small, usually unintentional, sub-subconscious behaviours, mostly negative, which cumulatively have a corrosive effect... Read more »
Communication
Issue: November / December 2014
Issue: November / December 2014
The Transformative Power of a Shared Vision
By Carole Spiers - November 24, 2014
In Britain recently they were on a knife’s edge waiting to see if the people of Scotland would decide in favour of independence from the UK. This referendum was critically important for both sides because a “Yes” result would have had major political and economic consequences reverberating across not just Europe, but the world. However,... Read more »
Communication
Issue: September / October 2014
Issue: September / October 2014
Three Office Dragons and Weapons to Slay Them
By Joan Burge - September 25, 2014
Dragons are huge, dominating, fictitious creatures. Medieval writers had vivid imaginations for big, scary things. For many people, work is like a dragon. It can be overwhelming and certainly dominates well over half of our waking hours. Sometimes the people we work with can be pretty “fiery” creatures to deal with, too. In dragon-fighting, the... Read more »
Communication
Issue: September / October 2014
Issue: September / October 2014
A Lesson From “The Horse Whisperer”
By Rosie Gray - September 25, 2014
Have you ever tried “Horse Whispering”? Now, I’m not talking whispering sweet nothings in big hairy ears, but the Monty Roberts-style of gently influencing horses to calmly follow your lead. Well, a couple of years ago I had the chance to try this for a day. I don’t have a horsey background, but have seen... Read more »
Communication
Issue: September / October 2014
Issue: September / October 2014
KNOCK, KNOCK
By Rhonda Scharf - September 25, 2014
Knock, knock! Who’s there? Interrupting cow. Interrupting cow wh—MOOOOO! [Please pause for this interruption] I admit I have a very bad habit that is incredibly annoying. OK, so I have many annoying habits. But today I’ll talk about just one: I cut people off when they’re speaking. I don’t intend to be rude; I just... Read more »
Communication
Issue: September / October 2014
Issue: September / October 2014
Manners in the Workplace
By Annabel Moorsom - September 25, 2014
Simple manners in the workplace are not always noticed but bad manners certainly are. To get ahead and stay ahead simple courtesy can make you stand out. I remember a case where a candidate, while waiting in the lobby for an interview, saw a woman struggling to get through the door with a pushchair... Read more »
Communication
Issue: September / October 2014
Issue: September / October 2014
Samoa – Not Everything Goes to Plan
By Eth Lloyd MNZM - September 25, 2014
Things became very challenging for us in Samoa, mainly on the health front. I unfortunately got sick again in July which led this time to my doctor in Samoa saying “That’s it; I want you to go home and get well.” I said I was going home, in about two weeks. She said “No, that... Read more »
Communication
Issue: September / October 2014
Issue: September / October 2014
Speak Up and Stand Out
By Claire Lister - September 25, 2014
Finding your voice can often be one of the hardest things to accomplish during your life, let alone your career. It becomes evident as we mature, that being listened to is very different to being heard. Being heard is about how you communicate, how confident and assertive you need to be to deliver your message,... Read more »
Career Development Communication Personal Development
Issue: September / October 2014
Issue: September / October 2014
Why Every Presentation Needs D.R.A.M.A.
By Sandy Geroux - September 25, 2014
Grab your audience's attention by adding drama to your speech or presentation, says Sandy Geroux
Communication
Issue: July / August 2014
Issue: July / August 2014
A New Breed of Marketeers
By Claire Lister - July 25, 2014
Would you class yourself as a Marketeer? No? Well you should! With recent economic struggles and rapid advances in technology, roles across every sector have changed. But none so much as that of the PA. With technology ensuring that life moves faster than lightning, you may have found that you are now taking on projects... Read more »
Communication
Issue: July / August 2014
Issue: July / August 2014
Out Of Office
By Rhonda Scharf - July 25, 2014
Create an out-of-office auto response that represents you as the professional that you truly are, explains Rhonda Scharf
Communication
Issue: July / August 2014
Issue: July / August 2014
3 Simple Steps to Getting the Most From a Networking Event
By Kathleen Drum - July 25, 2014
Attending a networking event can be a little scary – especially if you are going on your own. Kathlen Drum allays our fears.
Communication
Issue: July / August 2014
Issue: July / August 2014
Contingency Planning: How Prepared Are You?
By Adam Fidler - July 25, 2014
Adam Fidler is currently EA to the most senior director of Salford City College, one of the largest Colleges in the UK. Here he looks at what happens when your boss is suddenly off work for a prolonged period Bosses aren’t supposed to get sick. Nor are they supposed to be off for prolonged periods.... Read more »