Communication
Issue: March / April 2016

Uh oh. Are You the Workplace Bully?

By - March 25, 2016

Bonnie Low-Kramen details five ways to tell if you are the workplace bully - and five reasons to stop right now
Communication
Issue: March / April 2016

Communication – be clear, be crystal clear

By - March 25, 2016

Jessica McGregor Johnson looks at why ‘Clarity is Power’ How often you do you think you have said something or asked for something only to find that the person you are speaking with has not got what you said at all?  And this can be at work or in your personal life – it is... Read more »
Communication
Issue: March / April 2016

Keeping secrets in the digital world

By - March 25, 2016

In almost every profession – whether it’s law or journalism, finance or medicine or academia or running a small business – people rely on confidential communications to do their jobs. We count on the space of trust that confidentiality provides. When someone breaches that trust, we are all worse off for it. (Hillary Clinton) One... Read more »
Communication
Issue: January / February 2016

Do You Put on a Brave Face?

By - January 25, 2016

I’m cranky today. This is a rare occurrence for me. Rarer still—I’m admitting it. Normally I don’t tell anyone that I’m not in a great mood. Usually, I just fake a good attitude. Do you tell people, or do you fake it? This exact topic came up during a training session I was delivering yesterday.... Read more »
Communication
Issue: January / February 2016

Building and Maintaining Rapport

By - January 25, 2016

Part 1: Making positive connections is a win-win, says Michele Thwaits   “Rapport is the ability to enter someone else’s world to make them feel better that you understand them, and that you have a strong common bond.” – Tim Robins I find myself drawn to men and women like myself. People I can identify... Read more »
Communication
Issue: January / February 2016

The Generation Game

By - January 25, 2016

Millennials and Baby Boomers can learn from each other, says Dr Lynda Shaw Mismanaging the contrasting work styles between different generations could lead to disaster. As a Cognitive Neuroscientist and Business Improvement Strategist, I believe that the Millennials (born early 1980s to early 2000s) in particular are being grossly mishandled. Mishandling the different business styles... Read more »
Business Strategy & Acumen Communication
Issue: January / February 2016

The Changing Language Of Business

By - January 25, 2016

Complicated, formal and flowery language is a thing of the past, says Shirley Taylor
Communication
Issue: November / December 2015

Becoming a Powerful Speaker

By - November 25, 2015

Our biggest fear can be conquered. Graham price explains… Whatever your role in life or work, being able to speak to an audience with confidence and ability is a highly useful asset. Whether you’re an executive or an executive assistant, there are bound to be occasions when you need to address a group. For many,... Read more »
Communication
Issue: November / December 2015

A Communication Style That Stinks

By - November 25, 2015

Rhonda Scharf looks like at some kinder ways to relate… well, it’d be rude not to! Last week I met Ani at a workshop I was giving. Ani is a very direct communicator and she feels strongly that her own blunt style of communication is best. She has no intention of changing her style and,... Read more »
Communication
Issue: November / December 2015

Your Words or Mine? It’s Not Worth Losing Your Reputation

By - November 25, 2015

Why it’s worth keeping your cool when tempers fray, says Susie Kay…   Have you ever heard the saying that imitation is the sincerest form of flattery? As children we all played copycat games and they helped us to learn what is and is not socially acceptable. As adults, these copycat tactics might be OK... Read more »
Communication
Issue: September / October 2015

A Word to the “Whys” – Tips for Choosing Your Words Wisely

By - September 25, 2015

Avoid those language landmines with our word disposal expert, Sandy Geroux
Communication
Issue: September / October 2015

Relationships – When You Both Want to Be Right!

By - September 25, 2015

It’s hard to back down, says Jessica McGregor Johnson, but a “wake-up” phrase can help…   There was a classic moment in my relationship in the middle of a disagreement when my partner said to me “the problem with us is that you think you are right and I know I am right!”   This... Read more »
Communication
Issue: September / October 2015

Eight Tips for Taming Terror

By - September 25, 2015

How to transform presentation nerves into confident communication Developing your ability and confidence to speak in public is probably one of the most valuable things you can do both for your self esteem and your career/business. However, overcoming the fear associated with standing up in front of a group of people is the crucial first... Read more »
Communication
Issue: September / October 2015

Apologies That Work

By - September 25, 2015

The power of “sorry” in more ways than one… No one is perfect, and, there will come a time when you need to apologize for something. There is a right way and a wrong way… Here are a few things to consider. Any apology must be absent any conditions. Too many people apologize, then say... Read more »
Communication
Issue: September / October 2015

How I Messed Up On My First Job – and What You Can Learn From My Mistakes!

By - September 25, 2015

It’s all in the whys and wherefores, says Brenda Bernstein… “Why?” This is a question asked by children incessantly all over the world. “Why” is an essential inquiry into how the world works. It seems some “Why?” questions are acceptable signs of curiosity, whereas others are met with “Because I said so.” As adults, it’s... Read more »
Communication
Issue: September / October 2015

Office Politics – Not Necessarily a Bad Thing

By - September 25, 2015

It’s all about perfecting your politicking, says Teri Wells