October / November 2021

Editor's Letters
Issue: October / November 2021

Let’s Go Change the World!

By Lucy Brazier OBE - September 30, 2021

We are delighted to publish a supplement containing the Global Skills Matrix with commentary from some of the world’s leading authorities on our profession about what it means.

Business Strategy & Acumen Cover Story
Issue: October / November 2021

Business Acumen: What Exactly Is It?

By Richard Arnott - September 25, 2021

Business acumen is a set of skills that can be learnt and applied to the administrative professional role, explains Richard Arnott

Leadership Opinion
Issue: October / November 2021

Good Morning, I Love You

By Libby Moore - September 25, 2021

Libby Moore discusses bringing the energy of love back into business and teaching people how to love themselves

Technology
Issue: October / November 2021

Schedules, Meetings and To-Do Lists

By Michelle Bowditch - September 25, 2021

Michelle Bowditch introduces her favourite meeting tools that can help you plan, organise, and track

Profiles
Issue: October / November 2021

PROFILE – Barrett Shaw

By Kathleen Drum - September 25, 2021

Barrett Shaw is the 2021-22 Chair for the Board of Directors at IAAP and the Communications Officer for the World Administrators Alliance

Processes & Procedures
Issue: October / November 2021

Minute Taking 101: Tracking Attendance

By Rhonda Scharf - September 25, 2021

Rhonda Scharf shares her top tips for tracking attendance when taking minutes

Events Excellence
Issue: October / November 2021

Planning and Moderating a Virtual Meeting

By Donna Gilliland - September 25, 2021

Donna Gilliland shares her top tips for planning and moderating a virtual meeting

Technology
Issue: October / November 2021

Incinerating Your Email Inbox in Outlook

By Marie Herman - September 25, 2021

Marie Herman explains the Outlook functions that can help you get (and stay) on top of your email inbox

Career Development
Issue: October / November 2021

Top Hiring Trends for Administrative Job Seekers

By Stephanie Naznitsky - September 25, 2021

Stephanie Naznitsky discusses the broad trends from the recent Robert Half 2022 Salary Guide

Technology
Issue: October / November 2021

Excel Spreadsheets: Where to Start

By Traci Williams - September 25, 2021

Traci Williams guides us through the best ways to set up a spreadsheet

Communication
Issue: October / November 2021

Why You Should Stop Using the Word ‘Communicate’

By Ann Latham - September 25, 2021

Stop issuing open invitations to talk without purpose, says Ann Latham

Opinion
Issue: October / November 2021

Analyse, Adapt, Approach: Meeting Your Executive Where They Are

By Meghan Breen - September 25, 2021

Use emotional intelligence to manage yourself, your executives and their wider team, explains Meghan Breen

Personal Development
Issue: October / November 2021

Learning: Embracing the Struggle

By Jason W Birkevold Liem - September 25, 2021

Leaning into struggle means we are leaning into learning, explains Jason Liem

Project Management
Issue: October / November 2021

Planning and Executing an Office Move

By Ian Shipley - September 25, 2021

Ian Shipley shares his experience and lessons learnt when managing an office move

Health & Wellbeing
Issue: October / November 2021

Overloaded? Set Some Boundaries

By Marsha Egan - September 25, 2021

Marsha Egan discusses how to set and share boundaries

Technology
Issue: October / November 2021

Microsoft Office Quick Tips: Copy and Paste

By Karen Roem - September 25, 2021

Karen Roem shares her top time-saving tips for copying and pasting across Microsoft Office