Communication
Issue: December 2021 / January 2022
Issue: December 2021 / January 2022
The Language of Outcomes
By Ann Latham - November 25, 2021
In this extract from her book, The Power of Clarity, Ann Latham explains how to use destination verbs to speak the language of outcomes
Career Development Communication
Issue: December 2021 / January 2022
Issue: December 2021 / January 2022
Negotiating for Successful Results
By Nancy Schnoebelen Imbs - November 25, 2021
Nancy Schnoebelen Imbs shares her top tips and techniques to master the process and art of negotiating
Profiles
Issue: December 2021 / January 2022
Issue: December 2021 / January 2022
PROFILE – Sofie Koark
By Kathleen Drum - November 25, 2021
Sofie Koark is the Executive Vice Chairman for IMA (International Management Assistants) and the EA to the CEO/Founder at Budbee
Personal Development
Issue: December 2021 / January 2022
Issue: December 2021 / January 2022
Are You Ruled By Fear?
By Marie Herman - November 25, 2021
Use Marie Herman’s techniques to make decisions from a place of calm rather than a place of fear
Opinion
Issue: December 2021 / January 2022
Issue: December 2021 / January 2022
Out of Africa
By Helen Monument - November 25, 2021
Helen Monument shares her experience training young Maasai students in Kenya
Technology
Issue: December 2021 / January 2022
Issue: December 2021 / January 2022
Tech Training in 2022
By Vickie Sokol Evans - November 25, 2021
Mastering today’s tech means you’ll be able to build upon that knowledge for years to come, explains Vickie Sokol Evans
Personal Development
Issue: December 2021 / January 2022
Issue: December 2021 / January 2022
Pandemic Life: Lessons to Take into the New Year
By Shelagh Donnelly - November 25, 2021
Reflect on how adaptable you’ve been and commit to nourishing your wellbeing with Shelagh’s #Reclaiming60ForResilience challenge
Personal Development
Issue: December 2021 / January 2022
Issue: December 2021 / January 2022
You Are Not Your Results
By Lauren Parsons - November 25, 2021
Lauren Parsons discusses the importance of failure on the road to success
Technology
Issue: December 2021 / January 2022
Issue: December 2021 / January 2022
AutoCorrect or AutoIncorrect?
By Karen Roem - November 25, 2021
Karen Roem shares four options to personalise and improve the way AutoCorrect works for you
Communication
Issue: December 2021 / January 2022
Issue: December 2021 / January 2022
How to Write Messages That Will Get Read
By Karen Jennings - November 25, 2021
Karen Jennings shares her top tips for clear and concise written communication
Leadership
Issue: December 2021 / January 2022
Issue: December 2021 / January 2022
Recognition Culture Works
By Marsha Egan - November 25, 2021
Recognition cultures are energized, proactive cultures, explains Marsha Egan
Leadership
Issue: December 2021 / January 2022
Issue: December 2021 / January 2022
Roles and Responsibilities in Associations
By Rhonda Scharf - November 25, 2021
Know what your role is and ensure that your association runs well, explains Rhonda Scharf
Editor's Letters
Issue: October / November 2021
Issue: October / November 2021
Let’s Go Change the World!
By Lucy Brazier OBE - September 30, 2021
We are delighted to publish a supplement containing the Global Skills Matrix with commentary from some of the world’s leading authorities on our profession about what it means.
Business Strategy & Acumen Cover Story
Issue: October / November 2021
Issue: October / November 2021
Business Acumen: What Exactly Is It?
By Richard Arnott - September 25, 2021
Business acumen is a set of skills that can be learnt and applied to the administrative professional role, explains Richard Arnott
Leadership Opinion
Issue: October / November 2021
Issue: October / November 2021
Good Morning, I Love You
By Libby Moore - September 25, 2021
Libby Moore discusses bringing the energy of love back into business and teaching people how to love themselves
Technology
Issue: October / November 2021
Issue: October / November 2021
Schedules, Meetings and To-Do Lists
By Michelle Bowditch - September 25, 2021
Michelle Bowditch introduces her favourite meeting tools that can help you plan, organise, and track