Cover Story Leadership
Issue: January / February 2014

IYOTSA 2014; Powered by Excellence

By - January 26, 2014

Your guide to the International Year of the Secretary and Assistant 1. What is IYOTSA? IYOTSA is the International Year of the Secretary and Assistant. It takes place this year, 2014. In 1984, a similar international celebration was organised by the PSI and 2014 marks its 30th anniversary. The 2014 celebrations are coming out of... Read more »
Leadership
Issue: January / February 2014

The Key Attributes of an Effective Executive Personal Assistant

By - January 25, 2014

The role of the Executive Personal Assistant is growing exponentially says Richard Arnott
Leadership
Issue: January / February 2014

4 Keys to a “Yes Face” Attitude

By - January 25, 2014

What you do when you don’t have to will determine what you’ll be when you can’t help it – William D Hersey In his book, The Grace Awakening, Charles Swindoll tells a story about Thomas Jefferson and a group of companions who were travelling across country on horseback. They came to a river which had... Read more »
Leadership
Issue: January / February 2014

Leadership and Strategic Process

By - January 25, 2014

Help your team by understanding where your organization has been, your current position, where you're headed, and why, explains Doug Van Dyke
Leadership
Issue: January / February 2014

Leadership Lessons from Nelson Mandela’s Life

By - January 25, 2014

Two big leadership lessons can be drawn from observation of Nelson Mandela’s life and time in history The first lesson is that it takes more than a single heroic leader at the top to change the trajectory of an institution, or a nation. The second lesson is that in leadership, character is always more important... Read more »
Leadership
Issue: January / February 2014

The Role of Management Assistant in the Future

By - January 25, 2014

Summary of the Management Assistant 2020 research   Thanks to longevity and increasing globalization, employees in future organisations may consist of representatives of five different generations and (most probably) many different nationalities. Furthermore, ever developing technology has a huge impact on how we work and communicate with each other. The Management Assistant report sheds light... Read more »
Leadership
Issue: January / February 2014

Standing on the Shoulders of Giants

By - January 25, 2014

‘If I have seen further it is by standing on the shoulders of Giants’ Isaac Newton The end of every year brings the promise of the new one. Before that happens though, my mind is always pulled to think about the year that was. As I travelled to more places than I ever have in... Read more »
Leadership
Issue: November / December 2013

4 Distractions Every Leader Must Ignore

By - November 25, 2013

Happiness can only be found if you can free yourself of all other distractions – Saul Bellow There is a story involving Yogi Berra, the well-known catcher for the New York Yankees, and Hank Aaron, who at the time was the chief power hitter for the Milwaukee Braves. The baseball teams were playing in the... Read more »
Leadership
Issue: November / December 2013

The 7 Habits of Highly Effective People

By - November 25, 2013

The world has changed dramatically since The 7 Habits of Highly Effective People was first published in 1989. Life is more complex, more stressful, more demanding. We have transitioned from the Industrial Age to the Information/ Knowledge Worker Age – with profound consequences. We face challenges and problems in our personal lives, our families and... Read more »
Leadership
Issue: November / December 2013

From Employee to Entrepreneur

By - November 25, 2013

Confucius said “if you do something you love you will never work a day in your life”. “Confucius said “if you do something you love you will never work a day in your life”. Are you doing something you love right now, or is it a means to an end? Is it just a way... Read more »
Leadership
Issue: November / December 2013

How to Harness the Abilities and Strengths of All Ages

By - November 25, 2013

Harness is an interesting word. It infers bringing something under control and channeling it into a desirable direction, and there is definitely a place for it when considering the abilities and strengths of each age group in the workplace. There is no end to the benefits of a diverse premier administrative workforce. Employers should utilise... Read more »
Leadership
Issue: November / December 2013

How to Navigate the Seven Cs

By - November 25, 2013

How to navigate the seven “Cs” of creating a travel policy “A well-crafted policy is at the heart of any successful corporate travel programme, no matter how large or small the amount your company spends on business travel per annum. But how can you build a policy which controls spend and steers business towards preferred... Read more »
Cover Story Leadership
Issue: September / October 2013

Executives: Here’s Why You Need to Pay Attention to This

By - September 26, 2013

Melba Duncan evaluates the role of the Executive Assistant
Leadership
Issue: September / October 2013

Become the CEO of Your Career

By - September 25, 2013

An Administrative Assistant’s primary job is to support their executive and support him or her in any way possible – whether it’s organizing a board meeting or making travel arrangements for a business trip. The nature of our job means our professional needs frequently take a backseat to those of the executives and teams we... Read more »
Leadership
Issue: September / October 2013

23 Secrets to Cutting Your Business Travel Costs

By - September 25, 2013

If you’ve never been properly walked through the benefits of professionally managed travel, your business is at a major disadvantage. Expert business travel management can open up a world of savings and efficiencies for your organisation. While there are many cost reduction strategies which can be applied to an organisation’s travel programme, for businesses with... Read more »
Leadership
Issue: September / October 2013

Five Ways to Lift Your Leader

By - September 25, 2013

“When you lift your leader you are growing as a leader” says Doug Dickerson. “In his book The 360° Leader, John Maxwell shares a story about President Harry S Truman speaking at the National War College. In the speech, Truman said, “You know, it’s easy for the Monday morning quarterback to say what the coach... Read more »