Leadership
Issue: July / August 2012

The Perfect Travel Itinerary

By - July 25, 2012

Travel is stressful, but creating a comprehensive travel itinerary will keep both you and your boss calm and organised. Think about all the different bits of paper you have to keep when you travel – tickets, hotel details, travel guides. Well, along with the usual stresses of travelling, your boss also has to attend meetings... Read more »
Leadership
Issue: July / August 2012

The New Avengers

By - July 25, 2012

When comic strip becomes reality – the Avenging role of an Executive PA ‘Earth’s mightiest heroes’, The Avengers, have recently hit the cinema again with the likes of the Hulk, Black Widow, Captain America, Iron Man and Thor joining forces to fight the biggest foe they’ve ever faced. They’ve changed slightly from their 1960’s make-up,... Read more »
Leadership
Issue: May / June 2012

Championing Green Change in the Workplace

By - May 25, 2012

Thinking green is just the start for PAs wanting to influence a green revolution in the workplace.   May 14 -18, 2012 marked the fourth ever Green Office Week, encouraging office workers to implement simple, practical, step-by-step changes that will help to make workplaces and behaviours more environmentally-friendly. Since its inception, the week has continued... Read more »
Leadership
Issue: May / June 2012

Why Appreciation Matters

By - May 25, 2012

Showing appreciation has the power to build morale and boost performance explains Doug Dickerson
Cover Story Leadership
Issue: March / April 2012

The Ninety-Five Percenters: Women in the Workplace

By - March 26, 2012

Bonnie Low-Kramen on the many things that hold women back There are many things holding women back at work, but something can be done – it’s just up to us. In March 2008, I wrote an article called How to Stand Up For Yourself Without Losing Your Job, which dealt with the topic of respect,... Read more »
Cover Story Leadership
Issue: January / February 2012

The Latest Innovation is You

By - January 26, 2012

Julie Perrine on choosing an innovative mindset: Innovation isn’t just for technology - it’s the key to your career future.
Leadership
Issue: January / February 2012

What Brings Your Team Back on Monday?

By - January 25, 2012

A look at what it takes to keep your team motivated. On Monday mornings I am dedicated to the proposition that all men are created jerks. – H. Allen Smith In The 360° Leader, John Maxwell shares a humorous story about a turkey chatting with a bull. ‘I would love to be able to get... Read more »
Leadership
Issue: January / February 2012

The Travel Arranger’s Guide to an Easy Life

By - January 25, 2012

Get them there and back effortlessly with these great tips   In our last issue, Executive Secretary ran a ‘how to’ guide for those in senior roles with responsibility for managing large travel programmes. For those Executive Secretaries working for smaller organisations who have a more hands-on role planning and booking – either directly or... Read more »
Leadership
Issue: January / February 2012

An Introduction to Human Capital Management

By - January 25, 2012

Alan Erskine delves into the complexities of managing today’s workforce By adopting the concept of ‘human capital management’, managers can ensure that the large workforces on which they depend, remain motivated and productive. But this can only be achieved by facilitating closer collaboration between Operations, HR and IT professionals within the organisation. In an increasingly... Read more »
Cover Story Leadership
Issue: November / December 2011

An Introduction to Knowledge Sharing

By - November 26, 2011

Mariachiara Novati explains how to increase efficiency through knowledge sharing, enhancing and understanding intellectual capital
Leadership
Issue: November / December 2011

How to Create a Managed Travel Programme

By - November 25, 2011

Many buyers of business travel fall into it by accident and, recently, this has included an increasing number of executive secretaries who have found themselves suddenly responsible for this complex purchasing function. If you are one of many new to buying business travel and don’t quite know where to start, this guide will explain what... Read more »
Leadership
Issue: November / December 2011

Five Questions Every Leader Must Ask About its Corporate Culture

By - November 25, 2011

“If I had asked my customers what they wanted, they would have told me ‘A faster horse”. -Henry Ford Analyzed by Main Street, the Better Business Bureau recently released their Top 10 list of the most complained about companies of 2010. As reported, consumers in the United States and Canada filed 1.1 million complaints against... Read more »
Leadership
Issue: July / August 2011

So How Do You Compare to Others?

By - July 25, 2011

So far in this column we have talked about the necessity of taking risks to function in the modern world, the fact that we are socialised to see risk negatively and what we can do to move past that bias. Now you are going to have an opportunity to determine your personal risk profile. If... Read more »
Leadership
Issue: July / August 2011

How to Make Better Decisions Faster

By - July 25, 2011

Spend a few moments learning Ann Latham's decision-making process and make better decisions faster
Leadership
Issue: July / August 2011

Help From The Trenches: Where Great Ideas Are Born

By - July 25, 2011

In his book, Rules of Thumb, Alan M. Webber shares a story about the most unlikely place for where your best ideas come. In an illustaration, he references what took place at Xerox, when the company was faced with an economic downturn and preparing to lay off a bunch of tech reps. Xerox knew it... Read more »
Cover Story Leadership
Issue: May / June 2011

Earthquake in Japan – A Personal Account

By - May 26, 2011

On 11 March 2011, Japan's most powerful earthquake since records began struck its north-east coast. Kazuko Maruyama, shares her personal experience