Leadership
Issue: January / February 2012

What Brings Your Team Back on Monday?

By - January 25, 2012

A look at what it takes to keep your team motivated. On Monday mornings I am dedicated to the proposition that all men are created jerks. – H. Allen Smith In The 360° Leader, John Maxwell shares a humorous story about a turkey chatting with a bull. ‘I would love to be able to get... Read more »
Leadership
Issue: January / February 2012

The Travel Arranger’s Guide to an Easy Life

By - January 25, 2012

Get them there and back effortlessly with these great tips   In our last issue, Executive Secretary ran a ‘how to’ guide for those in senior roles with responsibility for managing large travel programmes. For those Executive Secretaries working for smaller organisations who have a more hands-on role planning and booking – either directly or... Read more »
Leadership
Issue: January / February 2012

An Introduction to Human Capital Management

By - January 25, 2012

Alan Erskine delves into the complexities of managing today’s workforce By adopting the concept of ‘human capital management’, managers can ensure that the large workforces on which they depend, remain motivated and productive. But this can only be achieved by facilitating closer collaboration between Operations, HR and IT professionals within the organisation. In an increasingly... Read more »
Cover Story Leadership
Issue: November / December 2011

An Introduction to Knowledge Sharing

By - November 26, 2011

Mariachiara Novati explains how to increase efficiency through knowledge sharing, enhancing and understanding intellectual capital
Leadership
Issue: November / December 2011

How to Create a Managed Travel Programme

By - November 25, 2011

Many buyers of business travel fall into it by accident and, recently, this has included an increasing number of executive secretaries who have found themselves suddenly responsible for this complex purchasing function. If you are one of many new to buying business travel and don’t quite know where to start, this guide will explain what... Read more »
Leadership
Issue: November / December 2011

Five Questions Every Leader Must Ask About its Corporate Culture

By - November 25, 2011

“If I had asked my customers what they wanted, they would have told me ‘A faster horse”. -Henry Ford Analyzed by Main Street, the Better Business Bureau recently released their Top 10 list of the most complained about companies of 2010. As reported, consumers in the United States and Canada filed 1.1 million complaints against... Read more »
Leadership
Issue: July / August 2011

So How Do You Compare to Others?

By - July 25, 2011

So far in this column we have talked about the necessity of taking risks to function in the modern world, the fact that we are socialised to see risk negatively and what we can do to move past that bias. Now you are going to have an opportunity to determine your personal risk profile. If... Read more »
Leadership
Issue: July / August 2011

How to Make Better Decisions Faster

By - July 25, 2011

Spend a few moments learning Ann Latham's decision-making process and make better decisions faster
Leadership
Issue: July / August 2011

Help From The Trenches: Where Great Ideas Are Born

By - July 25, 2011

In his book, Rules of Thumb, Alan M. Webber shares a story about the most unlikely place for where your best ideas come. In an illustaration, he references what took place at Xerox, when the company was faced with an economic downturn and preparing to lay off a bunch of tech reps. Xerox knew it... Read more »
Cover Story Leadership
Issue: May / June 2011

Earthquake in Japan – A Personal Account

By - May 26, 2011

On 11 March 2011, Japan's most powerful earthquake since records began struck its north-east coast. Kazuko Maruyama, shares her personal experience
Leadership
Issue: May / June 2011

Talent Management – what it is and why it’s important

By - May 25, 2011

We all know the clichĂ©s – ‘people are your greatest asset’ and ‘people provide your competitive advantage’. But the reality is that now, more than ever, employing people with the right skills, attitudes and behaviours makes a huge difference to business success. Talent management enables organisations to attract and retain the right people to deliver... Read more »
Leadership
Issue: May / June 2011

Travel Management – Sourcing an Efficient Hotel Programme

By - May 25, 2011

Some corporations work closely with their travel management company or hotel booking agent to procure their hotel programme while others manage it in-house, in this article I aim to share some tips for you to efficiently source negotiated hotel room rates and amenities for your travellers, but firstly let’s take a look at what is... Read more »
Leadership
Issue: May / June 2011

Risk Is Like Fire – You’ll Be Safe But Cold Without It (Part II)

By - May 25, 2011

Are risks threats or opportunities?   There is a simple but profound question I would like you to ask yourself: do you see risks as threats to be minimised or openings to be explored? Minimise or explore? How you answer this question is vital to your entire approach to your career and your life. We... Read more »
Leadership
Issue: May / June 2011

It’s a Deal

By - May 25, 2011

A Simple Contract Secret to Save Your Boss’s Shirt Susan, the President of a limited liability company called Sunguard, buys all of the fabric Sunguard needs to make its products from Weaver Sisters. The two companies have done business together for years and enjoy a business relationship where they trust each other and do not... Read more »
Leadership
Issue: May / June 2011

Aspirations – not a problem! The world’s your oyster

By - May 25, 2011

Take opportunities when they come up, and make opportunities when they don't, explains Heather Baker
Leadership
Issue: March / April 2011

Risk Is Like Fire – You’ll Be Safe But Cold Without It

By - March 25, 2011

Are risks threats or opportunities?   There is a simple but profound question I would like you to ask yourself: do you see risks as threats to be minimised or openings to be explored? Minimise or explore? How you answer this question is vital to your entire approach to your career and your life. We... Read more »