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By Dr Lynda Shaw - January 25, 2015
Some leaders are born great but many of us need to have experienced great business leadership to become one. Historically, leaders were associated with men who were tall, strong, well-educated and power oriented. Derived from the 19th century, the “Great Man” Theory was a term that was given to describe the men and heroes of... Read more »By Claire Lister - January 25, 2015
2015 is here, and now is the perfect time to reflect on how the last 12 months have been for us, and how we can prepare ourselves for the year ahead. 2014 was undoubtedly a great year for the profession; not only as it was the International Year of the Secretary and Administrative Assistant (IYOTSA),... Read more »By Claire Lister - November 25, 2014
As we all know, 2014 is the International Year of the Secretary and Admin Assistant (IYOTSA), and presents the perfect opportunity to really get to grips with how much the role of the assistant has evolved not only over the last five years since the recession, but over the last 30 years. It’s also a... Read more »By Doug Dickerson - November 25, 2014
Courtesy – Excellence of manners or social conduct; polite behavior. Random House Dictionary “Everything rises and falls on leadership,” says John Maxwell. He’s right. The temperament of a leader is an important ingredient that goes a long way in determining his or her success. In short, behaviors and attitudes matter. Too often sadly, we hear... Read more »By Sandy Geroux - November 25, 2014
Despite relying on assistants to handle vital responsibilities, many leaders fail to provide training opportunities says Sandy GerouxBy Robert Hosking - September 25, 2014
Robert Hosking details his top tips for developing an executive presenceBy Sylvia Baldock - September 25, 2014
Following a turbulent recession the risk of redundancy has begun to lessen but if you have a strong personal presence you are more likely to survive at work during this unsteady economic climate. We have all met people with strong personal presence at work and socially. These are men and women who are comfortable... Read more »By Bonnie Low-Kramen - July 25, 2014
Bonnie Low-Kramen’s vision for a leadership curriculumBy Joan Burge - July 25, 2014
Administrative professionals and executive assistants often see themselves in their support roles as being “non-leaders”. Nothing, however, could be further from the truth! You may not be the CEO or VP of the company, but you are a leader. A senior level Human Resources associate once said something profound. She said it was the administrator’s... Read more »By Doug Dickerson - July 25, 2014
Only those who risk going too far can possibly find out how far one can go. – TS Eliot Author Leo Buscaglia tells this story of his mother and their “misery dinner”. It was the night after his father came home and said it looked as if he would have to go into bankruptcy because... Read more »By Judy Geller - May 26, 2014
Judy Geller introduces the administrative professional of the futureBy Carmen MacDougall - May 25, 2014
More and more PAs and Executive Assistants are being invited to take the role of Manager in some way. However, being a Manager requires you to be a “Leader” because your team are looking to you to be their guide. What qualities as a PA do you need to step into to be a leader?... Read more »By Nicky Christmas - May 25, 2014
An effective job description is a working document that can be enhanced and changed as you pick up new skills in the role, explains Nicky ChristmasBy Peter Cook - May 25, 2014
I met Nigel Kennedy at a concert celebrating the work of composers who filled his early years, from Bach to Fats Domino recently, featuring a simple four piece of virtuoso musicians from Poland. The concert was sublime, but as always, it’s the leadership skills of great people that interest me as a writer on such... Read more »By Robert Hosking - May 25, 2014
The more you know about companies where you plan to apply, the more targeted you can make your resume/CV and the more likely you’ll ace the interview As a candidate striving to stand out amongst the crowd, researching a target company should be a core element of your job hunt. In addition to helping you... Read more »By Carolyn Pearson - May 25, 2014
Female business travellers are on the increase and the good news is, in the main, there are plenty of great city hotels for us to choose from. So why is it that so many still don’t have the foggiest about how to win our loyalty? Here are just some of the hideous things that hotels... Read more »