Leadership
Issue: March / April 2014
Issue: March / April 2014
Instruction Manual: Your Assistant
By Bonnie Low-Kramen - March 25, 2014
You have been promoted to Manager. Congratulations! The good news is that you have been assigned an Assistant. The bad news is that you have no idea how to utilize her. Since you don’t know how, you continue to do everything yourself by default. This scenario is all too common throughout the world. It is... Read more »
Leadership
Issue: March / April 2014
Issue: March / April 2014
Five Questions Every Leader Must Answer About Change
By Doug Dickerson - March 25, 2014
Change the changeable, accept the unchangeable, and remove yourself from the unacceptable. – Denis Waitley The story is told of Karl Benz, who in 1866 drove his first automobile through the streets of Munich, Germany. He named his car the Mercedes Benz, after his daughter Mercedes. The machine angered the citizens, because it was noisy... Read more »
Leadership
Issue: March / April 2014
Issue: March / April 2014
The Biggest Challenge… Life
By Rona Cant - March 25, 2014
My mother told me I was irresponsible, friends thought I was crazy, but I knew there was more. I knew I could achieve more than I had. I knew that if I stepped out in faith, worked hard and listened to what my heart told me I could challenge myself to get to excellence. So... Read more »
Leadership
Issue: March / April 2014
Issue: March / April 2014
Mentoring, Observation, Memory and Excellence
By Doug Van Dyke - March 25, 2014
“Phyllis had a good problem. One of her team members (Martin) possessed the potential to be a high-level producer and a future leader. Phyllis wanted to see Martin grow and develop as a professional. She coached him when she had the chance, but he was more of a self-learner. He liked discovering things on his... Read more »
Leadership
Issue: March / April 2014
Issue: March / April 2014
Make Your Career Count
By Claire Lister - March 25, 2014
As an accountant by practice, figures speak volumes to me. From examining new markets to identifying the feasibility of projects and reviewing our team expansion plans and assessing successes; the stats, numbers and digits all need to add up. For many, the thought of mathematical equations, or statistical reports can bring on a cold sweat.... Read more »
Leadership
Issue: March / April 2014
Issue: March / April 2014
Suite Talking
By Graeme Milne - March 25, 2014
Business travel is often the biggest expense for a small to medium-size company, so justifying the need to make a trip, and then keeping the cost of that trip to the minimum is a top priority for organisations. However, sometimes it pays to look at the bigger picture. Upgrading a standard hotel room to an... Read more »
Cover Story Leadership
Issue: January / February 2014
Issue: January / February 2014
IYOTSA 2014; Powered by Excellence
By Lucy Brazier OBE - January 26, 2014
Your guide to the International Year of the Secretary and Assistant 1. What is IYOTSA? IYOTSA is the International Year of the Secretary and Assistant. It takes place this year, 2014. In 1984, a similar international celebration was organised by the PSI and 2014 marks its 30th anniversary. The 2014 celebrations are coming out of... Read more »
Leadership
Issue: January / February 2014
Issue: January / February 2014
The Key Attributes of an Effective Executive Personal Assistant
By Richard Arnott - January 25, 2014
The role of the Executive Personal Assistant is growing exponentially says Richard Arnott
Leadership
Issue: January / February 2014
Issue: January / February 2014
4 Keys to a “Yes Face” Attitude
By Doug Dickerson - January 25, 2014
What you do when you don’t have to will determine what you’ll be when you can’t help it – William D Hersey In his book, The Grace Awakening, Charles Swindoll tells a story about Thomas Jefferson and a group of companions who were travelling across country on horseback. They came to a river which had... Read more »
Leadership
Issue: January / February 2014
Issue: January / February 2014
Leadership and Strategic Process
By Doug Van Dyke - January 25, 2014
“Years ago I was in the audience of a Liz Story concert. She is a cool jazz pianist who has been nominated for multiple Grammy awards. In the middle of one of her songs she stopped, slowly turned to the audience and said: “You know, in quantum physics, if you know where you’re going you... Read more »
Leadership
Issue: January / February 2014
Issue: January / February 2014
Leadership Lessons from Nelson Mandela’s Life
By Lucy Brazier OBE - January 25, 2014
Two big leadership lessons can be drawn from observation of Nelson Mandela’s life and time in history The first lesson is that it takes more than a single heroic leader at the top to change the trajectory of an institution, or a nation. The second lesson is that in leadership, character is always more important... Read more »
Leadership
Issue: January / February 2014
Issue: January / February 2014
The Role of Management Assistant in the Future
By Paivi Karjalainen - January 25, 2014
Summary of the Management Assistant 2020 research Thanks to longevity and increasing globalization, employees in future organisations may consist of representatives of five different generations and (most probably) many different nationalities. Furthermore, ever developing technology has a huge impact on how we work and communicate with each other. The Management Assistant report sheds light... Read more »
Leadership
Issue: January / February 2014
Issue: January / February 2014
Standing on the Shoulders of Giants
By Bonnie Low-Kramen - January 25, 2014
‘If I have seen further it is by standing on the shoulders of Giants’ Isaac Newton The end of every year brings the promise of the new one. Before that happens though, my mind is always pulled to think about the year that was. As I travelled to more places than I ever have in... Read more »
Leadership
Issue: November / December 2013
Issue: November / December 2013
4 Distractions Every Leader Must Ignore
By Doug Dickerson - November 25, 2013
Happiness can only be found if you can free yourself of all other distractions – Saul Bellow There is a story involving Yogi Berra, the well-known catcher for the New York Yankees, and Hank Aaron, who at the time was the chief power hitter for the Milwaukee Braves. The baseball teams were playing in the... Read more »
Leadership
Issue: November / December 2013
Issue: November / December 2013
The 7 Habits of Highly Effective People
By Christian Tyden - November 25, 2013
The world has changed dramatically since The 7 Habits of Highly Effective People was first published in 1989. Life is more complex, more stressful, more demanding. We have transitioned from the Industrial Age to the Information/ Knowledge Worker Age – with profound consequences. We face challenges and problems in our personal lives, our families and... Read more »
Leadership
Issue: November / December 2013
Issue: November / December 2013
From Employee to Entrepreneur
By Carolyn Pearson - November 25, 2013
Confucius said “if you do something you love you will never work a day in your life”. “Confucius said “if you do something you love you will never work a day in your life”. Are you doing something you love right now, or is it a means to an end? Is it just a way... Read more »