September / October 2016 Archives

Editor's Letters
Issue: September / October 2016

How Will You Serve Your Profession?

By Lucy Brazier OBE - September 26, 2016

Those of us that are doing well have a duty to give back. As Gandhi said ‘the best way to find yourself is to lose yourself in the service of others’.

Cover Story
Issue: September / October 2016

The Fixed Mindset vs. The Growth Mindset

By Sue France - September 26, 2016

What mindset do you have and what mindset does your company have? asks Sue France

Productivity
Issue: September / October 2016

3 Smart Steps to Superior Customer Service Skills

By Brandi Britton - September 26, 2016

Honing your customer service skills benefits both the business and your career says Brandi Britton

Profiles
Issue: September / October 2016

PROFILE – Angela Mortimer

By Kathleen Drum - September 26, 2016

Angela Mortimer is the founder and director of Angela Mortimer plc, one of Europe’s most successful recruitment agencies

Technology
Issue: September / October 2016

An Introduction to TRAVO

By Tae Lee - September 26, 2016

Tae Lee explains the newest travel planning tool and shows how it can help you fly through your next trip

Leadership
Issue: September / October 2016

Leadership Purpose for Assistants

By Julia Schmidt - September 26, 2016

Having a leadership purpose is like knowing that your work counts and that you matter says Julia Schmidt

Career Development
Issue: September / October 2016

World Administrators Summit, Frankfurt, Germany, Oct/Nov 2018

By Eth Lloyd MNZM - September 26, 2016

In Part 4 of our series on the WASummit, Eth Lloyd explains what is taking place now and how you can become more involved

Communication
Issue: September / October 2016

Public Speaking – There is no need to fear

By Dr Lynda Shaw - September 26, 2016

We are increasingly fearful of public speaking because it means risking our group membership says Lynda Shaw

Events Excellence
Issue: September / October 2016

Top Ten Venue Selection Tips

By Nicky Whyman - September 26, 2016

Nicky Whyman shares her top tips for getting the right venue at the right price, whilst keeping your stress levels down

Productivity
Issue: September / October 2016

Managing the Manager’s Inbox

By Dr Monica Seeley - September 26, 2016

Monica Seeley looks at some of the key aspects of managing your manager’s inbox

Career Development
Issue: September / October 2016

Where Oh Where to Find Your New Ultimate Assistant

By Bonnie Low-Kramen - September 26, 2016

Hiring an assistant is a big decision. Bonnie Low Kramen outlines five strategies that can help executives and assistants make the right choice

Personal Development
Issue: September / October 2016

Have an Attitude of Gratitude

By Kemetia Foley - September 26, 2016

Learning to accept a situation as it is, and choosing your attitude toward it, can help you gain a better perspective on your day explains Kemetia Foley