Cover Story Leadership
Issue: September / October 2013

Executives: Here’s Why You Need to Pay Attention to This

By - September 26, 2013

Melba Duncan evaluates the role of the Executive Assistant
Leadership
Issue: September / October 2013

Become the CEO of Your Career

By - September 25, 2013

An Administrative Assistant’s primary job is to support their executive and support him or her in any way possible – whether it’s organizing a board meeting or making travel arrangements for a business trip. The nature of our job means our professional needs frequently take a backseat to those of the executives and teams we... Read more »
Leadership
Issue: September / October 2013

23 Secrets to Cutting Your Business Travel Costs

By - September 25, 2013

If you’ve never been properly walked through the benefits of professionally managed travel, your business is at a major disadvantage. Expert business travel management can open up a world of savings and efficiencies for your organisation. While there are many cost reduction strategies which can be applied to an organisation’s travel programme, for businesses with... Read more »
Leadership
Issue: September / October 2013

Five Ways to Lift Your Leader

By - September 25, 2013

“When you lift your leader you are growing as a leader” says Doug Dickerson. “In his book The 360° Leader, John Maxwell shares a story about President Harry S Truman speaking at the National War College. In the speech, Truman said, “You know, it’s easy for the Monday morning quarterback to say what the coach... Read more »
Cover Story Leadership
Issue: July / August 2013

The Business Case for Assistants

By - July 26, 2013

Adam Fidler explains how crucial the Assistant role is, and why it’s here to stay Just last week, in the organisation where I work, I was asked to talk to a group of Senior Managers about the role of the Assistant, the rationale behind it, and why, in this day and age, the role is... Read more »
Leadership
Issue: July / August 2013

Perceptual Positions

By - July 23, 2013

Changing the way you see things can make all the difference says Lindsay Taylor
Leadership
Issue: July / August 2013

Building Trust in a New Team

By - July 23, 2013

Anel Martin shares her top 10 tips for building trust in a new team At many times in my career I was the new kid on the block. That first morning on your way to a new job you feel the butterflies in your stomach. The unknown lies before you. Starting fresh is exciting and... Read more »
Leadership
Issue: July / August 2013

Your Guide to Using Serviced Apartments for Corporate Travel

By - July 23, 2013

Once the preserve of only the savviest business travellers in the US the emergence of serviced apartments across the world has marked a new era in business travel in the UK. The serviced apartment sector has grown significantly over the past few years with more and more companies and organisations incorporating them as a major... Read more »
Leadership
Issue: May / June 2013

Lessons to Learn Today to Be a Better Admin Tomorrow

By - May 25, 2013

The days of admins taking dictations from their executives and typing on typewriters are long gone. Making carbon copies and delivering them to the “in-boxes” on our executives’ desks is a thing of the past. Thanks to modern technology and advancements in our field, these tasks are now largely obsolete. The administrative assistant landscape has... Read more »
Leadership
Issue: May / June 2013

Investing in Success

By - May 25, 2013

Top talent may need nurturing, but is targeting the average worker a better strategy to improve performance overall? Ever since performance management came into fashion in the Seventies, a debate has raged in the human resources community about how best to allocate its development budgets. The question is which parts of the workforce most warrant... Read more »
Leadership
Issue: May / June 2013

Green Working: a Guide from Green Office Week 2013

By - May 25, 2013

A recent survey of 1,000 office workers, commissioned by Avery Green Office Week, revealed that 55% of people say they work with colleagues who either disregard green working practices, or worse, are deliberately wasteful. Forgetting to recycle, needlessly throwing away paper and leaving computers switched on overnight were just some of the top green issues... Read more »
Leadership
Issue: May / June 2013

Four Steps to Becoming the Ultimate Manager

By - May 25, 2013

“Be kind to people on the way up – you’ll meet them again on your way down.” Jimmy Durante It was recently reported in USA Today that 48 percent of employees believe that being courteous leads to advancement at work. And in a recent AOL article, business writer David Schepp writes, “with five applicants for... Read more »
Leadership
Issue: May / June 2013

Creating value-addition from Retiring Personnel

By - May 25, 2013

Many of you may look forward to your retirement with great enthusiasm. You can start to play golf, join a bridge group, travel the world or just stay in bed each morning until 10am. For those of you who can afford to do so, then your dream may well become reality. However, for others, retirement... Read more »
Leadership
Issue: November / December 2012

Nine Management Lessons from the London 2012 Games

By - November 25, 2012

Kathleen Drum details the management lessons from the Olympic Games that can be applied to any working environment
Leadership
Issue: November / December 2012

Embracing a New Year of Change

By - November 25, 2012

I read this humorous story not too long ago. If the circus comes to town and you paint a sign saying ‘Circus coming to the Fairgrounds Saturday,’ that’s advertising. If you put the sign on the back of an elephant and walk it into town, that’s promotion. If the elephant walks through the mayor’s flowerbed,... Read more »
Cover Story Leadership
Issue: September / October 2012

Management, Leadership and Innovation: The Indispensable Role of Executive Support

By - September 26, 2012

Constancy, stability, and challenging learning curves have expanded the Executive support role to its present status explains Melba Duncan