Health & Wellbeing
Issue: March / April 2012
Issue: March / April 2012
Say Goodbye to Stress Forever
By Graham W Price - March 25, 2012
Stress has become a major issue for both employers and staff. Techniques to deal with stress are now being taught within organisations. Books on the subject abound. Everything from time management, to relaxation, to exercise, is taught in the name of stress reduction. But, although these tools can be useful, they are largely missing the... Read more »
Personal Development
Issue: March / April 2012
Issue: March / April 2012
Roll with the punches or get punched: Dealing with workplace disappointment
By Dewoun Hayes - March 25, 2012
We all suffer disappointment at work, but it’s how you cope that really matters. Didn’t get the promotion you wanted? Received an unfavorable performance review? These are examples of situations that would cause the ‘emotional Molotov cocktail’ to start brewing. You are filled with anger, resentment and disappointment, and that’s just to name a few.... Read more »
Communication
Issue: March / April 2012
Issue: March / April 2012
Regional Focus: China
By Neil Payne - March 25, 2012
Executive Secretary asked three experts on the region to give their personal guides to doing business in China. The Consultant’s View… The founder of Kwintessential, Neil Payne is currently the Managing Director of the company, overseeing global operations. He is also responsible for the management of cultural awareness training in Europe. China has been on... Read more »
Career Development
Issue: March / April 2012
Issue: March / April 2012
Prove it!
By Julie Perrine - March 25, 2012
Stand out and effectively demonstrate your skills every time with a professional portfolio. As an administrative professional, how do you demonstrate your skills? How do you prove to others you know how to do the skills you list on your resume? What can you do to showcase your skills in a way that makes you... Read more »
Profiles
Issue: March / April 2012
Issue: March / April 2012
PROFILE – Kemetia MK Foley
By Lucy Brazier OBE - March 25, 2012
Kemetia Foley is the Chapter President, IAAP Old Town Alexandria, USA. Kemetia talks to us about the importance of membership organisations.
Profiles
Issue: March / April 2012
Issue: March / April 2012
PROFILE – Eleni Rizikianou and Gina Theofilidou
By Lucy Brazier OBE - March 25, 2012
Two years ago, EUMA Greece was awarded the responsibility of hosting EUMA’s Spring Training Day this April. Who could have foreseen at that time, the economic turmoil that the county would find itself in? Executive Secretary spoke to Eleni Rizikianou, EUMA’s National Public Relations Officer, and Gina Theofilidou, National Chairman EUMA Greece, about how their... Read more »
Career Development
Issue: March / April 2012
Issue: March / April 2012
How to have a great appraisal…
By Claire Hope - March 25, 2012
When it comes to appraisal meetings, you get what you ask for, not always what you deserve. It’s March. Why are we writing about the annual de-motivational review process? (Sorry, performance review.) Every year businesses throughout the world put thousands and thousands of employees through an annual performance review process or appraisal. A few people... Read more »
Personal Development
Issue: March / April 2012
Issue: March / April 2012
How To Become An Influential PA: Six Steps To Success
By Colin Gautrey - March 25, 2012
Being influential is the key to success, but how do you achieve it? If you want to be a successful PA, or indeed if you want success in almost any aspect of your life, you need to be able to influence other people. Influencing others to like and respect you is a starting point. Getting... Read more »
Health & Wellbeing
Issue: March / April 2012
Issue: March / April 2012
Employee wellbeing – the latest corporate ‘buzz phrase’?
By Helen Letchfield - March 25, 2012
Last week I was invited to a full-day conference on employee wellbeing. The conference was held in central London on a Monday morning – the Monday morning that followed the heavy snowfall we’d had the day before. As would be imagined, the journey was not a good one. Phase 1: sort out snowboots and far... Read more »
Personal Development
Issue: March / April 2012
Issue: March / April 2012
Effective Feedback Made Easy
By Ann Latham - March 25, 2012
Giving feedback can be tricky. Ann Latham talks us through four steps to eliminate awkwardness and give truly useful comments. When you try to ride a unicycle, you get immediate, unavoidable, trustworthy feedback every time the unicycle squirts out from under you. Many trials and errors teach you what doesn’t work, which is almost everything.... Read more »
Career Development
Issue: March / April 2012
Issue: March / April 2012
Corporate Ladder Safety Tips: Climb Your Way to a More Fulfilling Career
By Robert Hosking - March 25, 2012
If you feel you are ready for a promotion, there are many things you can do to propel you towards the next step in your career. Does the following scenario sound familiar? You’ve delivered outstanding work the last couple of years, but economic conditions have kept you from receiving the promotion you deserve. You’re not... Read more »
Communication
Issue: March / April 2012
Issue: March / April 2012
And now the case for speedwriting!
By Heather Baker - March 25, 2012
Does note-taking fill you with worry? There is an easier way says Heather Baker
Communication
Issue: March / April 2012
Issue: March / April 2012
Actions speak louder than words
By Garth Delikan - March 25, 2012
What effect are your words and actions having, and how can you tell? Many people go through their daily lives, whether at work or home, talking to other people and not really knowing the impact or affect their words or actions are having on other people – yet the words and actions we use on... Read more »
Opinion
Issue: March / April 2012
Issue: March / April 2012
A Job for the Girls?
By Claire Lister - March 25, 2012
We start our journey down memory lane looking at the changing role of women in the workplace In previous articles I’ve talked about the changing role of Executive Assistants and Secretaries and how the future seems to hold involvement in, and responsibility for, a wide range of business functions, including marketing, finance and HR. This... Read more »
Career Development
Issue: March / April 2012
Issue: March / April 2012
A Date with an Interviewer
By Annabel Moorsom - March 25, 2012
If you treat preparing yourself for an interview as if it were a date, you will set yourself up for a beautiful working relationship. Going to an interview is similar to a first date – it could be the beginning of a long and happy relationship – so you should prepare for it with the... Read more »
Personal Development
Issue: March / April 2012
Issue: March / April 2012
It’s hard to say ‘I’m sorry.’
By Rhonda Scharf - March 25, 2012
Have you ever had to apologize for something you did, or meant to do, and didn’t know where to begin? Saying ‘I’m sorry’ and truly meaning it can be an extremely difficult thing to do. If we say ‘I’m sorry’ too quickly in the conversation (or error discovery), it looks like we’re just sorry we... Read more »