Julie M. Hill is an Executive Assistant at Spectrum Health, a non-profit health system based in Grand Rapids, Michigan. She is currently president of the Professional Administrative Support Staff (PASS) group which consists of over 400 members of various support staff positions within Spectrum Health. Julie has over 20 years of experience in the administrative professional role and has used her experiences as a mentor, author and leader. She received a Phenomenal Woman award through her company acknowledging her innovative ideas and commitment to service in health care and the community. Julie will be completing her bachelor's degree in business administration in the spring of 2014.