August / September 2021

Editor's Letters
Issue: August / September 2021

Your Skills Define Your Role

By Lucy Brazier OBE - July 31, 2021

The Global Skills Matrix : a globally recognised framework for administrators and HR teams that makes it possible to realise the potential to an organisation of an effective administrator

Cover Story Leadership
Issue: August / September 2021

Managing Up: Guide Your Executive (and Yourself) to Greater Success

By Laura Belgrado - July 25, 2021

Laura Belgrado shares some of the skills and mindsets needed to effectively manage up

Technology
Issue: August / September 2021

Digital Whiteboards: 3 Options for Your Tech Toolkit

By Michelle Bowditch - July 25, 2021

Brainstorming sanity lies in utilising digital whiteboards, explains Michelle Bowditch

Profiles
Issue: August / September 2021

PROFILE – Helen Rees

By Kathleen Drum - July 25, 2021

Helen Rees is the PA to the Chief Executive and Conservation Director of Marwell Wildlife, the ES LIVE Choirmaster and runs virtual and in-person singing for wellbeing groups

Business Strategy & Acumen
Issue: August / September 2021

Beyond Budgeting: Is There Another Way?

By Richard Arnott - July 25, 2021

Richard Arnott introduces the concept of “Beyond Budgeting” – a new way of thinking about financial targets and incentives

Career Development
Issue: August / September 2021

Do You Have a Job or a Career?

By Chrissy Scivicque - July 25, 2021

In this excerpt from her most recent book, ELEVATE Admins: How to Raise the Bar and Achieve Excellence in Your Administrative Career, Chrissy Scivicque discusses the difference between a job and a career

Career Development
Issue: August / September 2021

How to Communicate Your Role as an Executive Support Professional

By Hallie Warner - July 25, 2021

Hallie Warner shares her top 5 tips to help you communicate your role to your colleagues and the senior leadership team

Events Excellence
Issue: August / September 2021

Getting Started with Hybrid Events

By Sophie Ahmed - July 25, 2021

Sophie Ahmed shares an overview of hybrid events, what they are and how to get started with designing one

Personal Development
Issue: August / September 2021

I’ll Be the Judge of That

By Helen Monument - July 25, 2021

Overcome judgmental tendencies and first impression bias with Helen Monument’s top tips

Technology
Issue: August / September 2021

Coffee-Proof Your Work in One Easy Step

By Vickie Sokol Evans - July 25, 2021

Set yourself up for success and follow Vickie Sokol Evans’ top tips for saving to the cloud

Personal Development
Issue: August / September 2021

Using the Correct Pronouns at Work

By Rhonda Scharf - July 25, 2021

Using the correct pronouns is a matter of awareness, respect, and intent and needs to be approached with a kind heart, says Rhonda Scharf

Opinion
Issue: August / September 2021

A True Partnership: Olympia Dukakis and Bonnie Low-Kramen

By Bonnie Low-Kramen - July 25, 2021

Bonnie Low-Kramen describes her mutually respectful partnership with Olympia Dukakis, in which they both felt truly supported

Leadership
Issue: August / September 2021

Proximity Bias: The Distance We Need to Bridge

By Jason W Birkevold Liem - July 25, 2021

Jason Liem addresses the assumption that people are more productive in an office environment than at home

Productivity Technology
Issue: August / September 2021

Password Management

By Dr Monica Seeley and Melissa Esquibel - July 25, 2021

In this extract from their new book, 101 Ways to Supercharge Your Productivity, Monica Seeley and Melissa Esquibel discuss the best password management options

Events Excellence
Issue: August / September 2021

How to Make Your Events More Sustainable

By Abena Fairweather - July 25, 2021

Abena Fairweather explains why sustainable events are good for your company and your community

Project Management
Issue: August / September 2021

Managing a Startup Fundraising Process

By Gretlin Prukk - July 25, 2021

Gretlin Prukk explains how Assistants can shine during the startup fundraising process