Headshot Lucy Brazier - new look rebrand
Editor's Letters
Issue: August / September 2021

Your Skills Define Your Role

By - July 31, 2021

The Global Skills Matrix : a globally recognised framework for administrators and HR teams that makes it possible to realise the potential to an organisation of an effective administrator
managing up
Cover Story Leadership
Issue: August / September 2021

Managing Up: Guide Your Executive (and Yourself) to Greater Success

By - July 25, 2021

Laura Belgrado shares some of the skills and mindsets needed to effectively manage up
digital whiteboard
Technology
Issue: August / September 2021

Digital Whiteboards: 3 Options for Your Tech Toolkit

By - July 25, 2021

Brainstorming sanity lies in utilising digital whiteboards, explains Michelle Bowditch
Headshot Helen Rees
Profiles
Issue: August / September 2021

PROFILE – Helen Rees

By - July 25, 2021

Helen Rees is the PA to the Chief Executive and Conservation Director of Marwell Wildlife, the ES LIVE Choirmaster and runs virtual and in-person singing for wellbeing groups
beyond budgeting
Business Strategy & Acumen
Issue: August / September 2021

Beyond Budgeting: Is There Another Way?

By - July 25, 2021

Richard Arnott introduces the concept of “Beyond Budgeting” – a new way of thinking about financial targets and incentives
Job or Career - business man and woman at a fork in the road
Career Development
Issue: August / September 2021

Do You Have a Job or a Career?

By - July 25, 2021

In this excerpt from her most recent book, ELEVATE Admins: How to Raise the Bar and Achieve Excellence in Your Administrative Career, Chrissy Scivicque discusses the difference between a job and a career
communicate your role
Career Development
Issue: August / September 2021

How to Communicate Your Role as an Executive Support Professional

By - July 25, 2021

Hallie Warner shares her top 5 tips to help you communicate your role to your colleagues and the senior leadership team
hybrid events: real hand and digital hand finger tips touch
Events Excellence
Issue: August / September 2021

Getting Started with Hybrid Events

By - July 25, 2021

Sophie Ahmed shares an overview of hybrid events, what they are and how to get started with designing one
Judgemental - gavel
Personal Development
Issue: August / September 2021

I’ll Be the Judge of That

By - July 25, 2021

Overcome judgmental tendencies and first impression bias with Helen Monument’s top tips
saving to the cloud
Technology
Issue: August / September 2021

Coffee-Proof Your Work in One Easy Step

By - July 25, 2021

Set yourself up for success and follow Vickie Sokol Evans’ top tips for saving to the cloud
Pronouns
Personal Development
Issue: August / September 2021

Using the Correct Pronouns at Work

By - July 25, 2021

Using the correct pronouns is a matter of awareness, respect, and intent and needs to be approached with a kind heart, says Rhonda Scharf
Olympia Dukakis & Bonnie Low-Kramen
Opinion
Issue: August / September 2021

A True Partnership: Olympia Dukakis and Bonnie Low-Kramen

By - July 25, 2021

Bonnie Low-Kramen describes her mutually respectful partnership with Olympia Dukakis, in which they both felt truly supported
Proximity Bias
Leadership
Issue: August / September 2021

Proximity Bias: The Distance We Need to Bridge

By - July 25, 2021

Jason Liem addresses the assumption that people are more productive in an office environment than at home
password management
Productivity Technology
Issue: August / September 2021

Password Management

By - July 25, 2021

In this extract from their new book, 101 Ways to Supercharge Your Productivity, Monica Seeley and Melissa Esquibel discuss the best password management options
sustainable events: globe surrounded by plants
Events Excellence
Issue: August / September 2021

How to Make Your Events More Sustainable

By - July 25, 2021

Abena Poku-Awuah explains why sustainable events are good for your company and your community
start up fundraising process
Project Management
Issue: August / September 2021

Managing a Startup Fundraising Process

By - July 25, 2021

Gretlin Prukk explains how Assistants can shine during the startup fundraising process