Career Development
Issue: June / July 2024

20 Key Tips for Assistants

By - May 25, 2024

Heather Baker shares 20 of her favourite tips for Assistants
Editor's Letters
Issue: February / March 2024

New Faces and Fresh Insights

By - January 25, 2024

Kathleen Drum extends a warm welcome to the new members of Executive Support Magazine's advisory board
Issue: October / November 2022

Comments That Have Impacted My Working Life

By - September 25, 2022

Heather Baker shares the comments that have shaped her career
Processes & Procedures
Issue: June / July 2022

Chair Excellent Meetings

By - May 25, 2022

Learn how to become an accomplished meeting choreographer with Heather Baker’s top tips
Career Development
Issue: May / June 2020

Ensure Positive Perceptions

By - May 25, 2020

In this extract from her book The Exceptional PA, Heather Baker shares positive perceptions of the assistant role
Career Development
Issue: November / December 2019

What is Speedwriting?

By - November 25, 2019

Heather Baker explains how speedwriting can help you take notes in a quick and efficient way
Health & Wellbeing
Issue: September / October 2019

Tips for Assistants for Managing Stress

By - September 25, 2019

Heather Baker lists her top ten tips for managing stress at work
Heashot Heather Baker
Issue: January / February 2015

PROFILE – Heather Baker

By - January 25, 2015

Heather Baker is an International speaker, trainer and author, and the creator of the BakerWrite speedwriting system
Issue: September / October 2014

Delegate, Delegate, Delegate

By - September 25, 2014

Heather Baker details her top tips on the best ways to delegate
Issue: May / June 2014


By - May 25, 2014

Being assertive means showing emotional intelligence explains Heather Baker
Issue: March / April 2012

And now the case for speedwriting!

By - March 25, 2012

Does note-taking fill you with worry? There is an easier way says Heather Baker
Issue: May / June 2011

Aspirations – not a problem! The world’s your oyster

By - May 25, 2011

Take opportunities when they come up, and make opportunities when they don't, explains Heather Baker
Processes & Procedures
Issue: March / April 2011

Taking Minutes

By - March 25, 2011

Heather Baker lists the top skills you need to employ when taking minutes