Communication
Issue: March / April 2015

The Powerful Duo of Listening and Empathising

By - March 25, 2015

Lindsay Taylor details the two skills that combine to create a formidable approach
Communication
Issue: March / April 2015

Managing Your Boss

By - March 25, 2015

Time and time again I hear from PAs how they struggle to find a way to work with their executives. With the constant demands and complexities of your role, the last thing you need is a resistant executive, who slows you down, and obstructs your ability to assist and work with them to the best... Read more »
Career Development
Issue: March / April 2015

Ultimate Secrets for Career Success

By - March 25, 2015

Sandy Geroux shares the crucial habits and mindsets that can help you move from success to significance
Career Development
Issue: March / April 2015

Have a Goal? Get a System!

By - March 25, 2015

Julie Perrine introduces three simple tools to put effective and efficient systems in place
Personal Development
Issue: March / April 2015

Create a “Mindset Spiral” to Become Powerful

By - March 25, 2015

One of the key determinants of the life we lead and what we get out of life is our beliefs. Self belief, belief about what’s possible, belief in what we can achieve and contribute to others and the world. A term that’s often used to describe these kinds of beliefs is “mindset”. People with a... Read more »
Personal Development
Issue: March / April 2015

Why Use a Coaching Approach as a Line Manager?

By - March 25, 2015

Coaching cultures The use of coaching within organisations, whether formally (through structured internal or external coaching arrangements) or informally, as an element of a style of conversation, is becoming recognised as a powerful tool for individual and organisational development. Organisations are increasingly seeking to develop “coaching cultures”. What is coaching? Coaching is used as an... Read more »
Technology
Issue: March / April 2015

Subject Line, not Surprise Line

By - March 25, 2015

Shirley Taylor explains how to create better email subject lines that get your emails opened
Technology
Issue: March / April 2015

Social Media and the Job-hunter

By - March 25, 2015

According to research carried out by the company I work for, Randstad Business Support, just two in 10 job candidates tailor their LinkedIn profile when going for new jobs. But more than three-fifths remember to make their CV relevant for specific posts. Three-quarters of applicants are comfortable with future employees viewing their online profiles.  ... Read more »
Personal Development
Issue: March / April 2015

Preparing for Retirement

By - March 25, 2015

The period leading up to retirement can be one of the most stressful times of our lives explains Dr Lynda Shaw
Editor's Letters
Issue: January / February 2015

The Way Forward

By - January 26, 2015

So that’s it! The International Year of the Secretary and Assistant is no more. After a year of speaking, writing, and campaigning it has come to an end.
Cover Story Processes & Procedures
Issue: January / February 2015

Creating an Assistant Network Within Your Organisation

By - January 25, 2015

Cathy Harris leads the way with her comprehensive guide to creating an Assistant Network within your organisation
Communication
Issue: January / February 2015

Creating Powerful Partnerships

By - January 25, 2015

Trust is the foundation of all powerful - and successful - partnerships says Peggy Vasquez
Leadership
Issue: January / February 2015

Three Locks That Hold You Back

By - January 25, 2015

Doug Dickerson highlights three leadership "locks" that can keep you from reaching your potential
Communication
Issue: January / February 2015

Winning Beginnings – Opening Your Speech With Impact

By - January 25, 2015

Lyn Roseaman shares her tops tips on opening your speech when speaking in public
Personal Development
Issue: January / February 2015

Choosing Your Attitude

By - January 25, 2015

It can be a challenging time when the world as we know it shifts beneath our feet, says Jessica Mcgregor Johnson
Career Development
Issue: January / February 2015

Why Your Job (Description) is Never Done!

By - January 25, 2015

Updating your job description is an important exercise not just this year, but every year, explains Julie Perrine