Editor's Letters
Issue: July / August 2011

The Rain in Spain

By - July 27, 2011

Let’s face it, our lives have been taken over by the electronic gadgets that surround us at work. Internet, email, social media, CRM – it’s all great for productivity, efficiency and speed of turnover but at this time of year especially, I am reminded of the need occasionally to slow down and get back to... Read more »
Cover Story
Issue: July / August 2011

Making the BEST of YOU

By - July 26, 2011

Pauline Crawford on creating natural confidence and gaining success Creating natural confidence and gaining success all starts with knowing yourself and valuing YOU more, as you create your BEST life. BEST = being extraordinary starting today Once upon a time, I was a relatively happy, unhappy teenager. I thought I knew a lot about ‘me’... Read more »
Personal Development
Issue: July / August 2011

It’s Time for Your Purpose, Passion and Power at work

By - July 26, 2011

Sharon Eden examines people oriented business Am I crazy? Purpose, passion and power as an Executive PA at work? What on earth is the world coming to? I’ll tell you. The world is beginning to become a different place within organisations. A place which is more people orientated and focused on the wellbeing of employees... Read more »
Project Management
Issue: July / August 2011

Wish You Weren’t There?

By - July 25, 2011

Anthony Coyle-Dowling provides his ten top tips for organising a virtual meeting. A virtual meeting can be anything from two colleagues liaising via Skype and Google Docs to a fully-fledged, multi-national online conference with tens of thousands of delegates, complete with augmented reality special effects. Somewhere between the two extremes is a cost-effective, environmentally friendly... Read more »
Personal Development
Issue: July / August 2011

Transferring The Sporting Champion Mindset

By - July 25, 2011

Jeremy Lazarus explains how to transfer the sporting champion mindset into the workplace Within the business world, there is much demand for talks and seminars given by elite athletes, probably because there are many similarities between the two disciplines. Perhaps this demand has been increased due to the Olympics fast approaching and the increasing media... Read more »
Communication
Issue: July / August 2011

Success – It’s all about Professionalism

By - July 25, 2011

Susie Kay explains how professionalism is the key to our success There probably aren’t many people who would disagree that we have had a difficult couple of years. Even with a combined will to find new or better ways to make an impact on our current circumstances, it is likely that each of us will... Read more »
Leadership
Issue: July / August 2011

So How Do You Compare to Others?

By - July 25, 2011

So far in this column we have talked about the necessity of taking risks to function in the modern world, the fact that we are socialised to see risk negatively and what we can do to move past that bias. Now you are going to have an opportunity to determine your personal risk profile. If... Read more »
Communication
Issue: July / August 2011

Shorthand and Speedwriting – What’s the Difference?

By - July 25, 2011

Adam Fidler explains the difference between speedwriting and shorthand Two of the biggest questions I get asked by new students who want to learn shorthand is what type of shorthand they should be learning, and what the difference is between speedwriting and shorthand. It’s quite simple. A system of speedwriting is when someone uses a... Read more »
Communication
Issue: July / August 2011

Regional Focus: Brazil

By - July 25, 2011

Executive Secretary asks two experts on the region to give their personal guides to doing business in Brazil. The Consultant’s View The founder of Kwintessential, Neil Payne is currently the Managing Director of the company, overseeing global operations. He is also responsible for the management of cultural awareness training in Europe. The Bossa Nova, Pele... Read more »
Profiles
Issue: July / August 2011

PROFILE – Nadia Head

By - July 25, 2011

Nadia Head is PA to the Director of Counter Terrorism and Specialist Crime You started out as a Microbiologist based in Switzerland. That’s quite a leap. What made you decide to change careers? My time in Switzerland was idyllic with a flat on the edge of Lake Geneva and a five-minute walk to the laboratory.... Read more »
Processes & Procedures
Issue: July / August 2011

Organising your desk

By - July 25, 2011

We asked you for your favourite tip for keeping your workspace organised Helen Maxwell (United Kingdom) My very best top tip is to leave your desk in a state for another secretary to take over. Then you really do organise desk and to paraphrase a Peanuts and Snoopy observation, “… the top of my desk... Read more »
Project Management
Issue: July / August 2011

Managing Your Own Day

By - July 25, 2011

Effective Time Management For The Busy PA – A Sure Sign That You’re Winning. How well we manage our time is a crucial factor in the control we exert over our own lives. How well we manage our time is a crucial factor in the control we exert over our own lives. You can interpret... Read more »
Communication
Issue: July / August 2011

Make Your Languages Work for you

By - July 25, 2011

Tanya Ireland explains how being bilingual can help you get ahead It is well-acknowledged that one of the best ways to get ahead in your career and broaden your horizons is to learn a foreign language. Whether companies are conducting business overseas or fighting for a larger market share at home, employers are increasingly seeking... Read more »
Communication
Issue: July / August 2011

Lead Systems – VAKOG

By - July 25, 2011

V A K O G is an abbreviation a I’d like you to remember as it could be the formula for the most exciting changes you can make in your life, improving your ability to communicate and be communicated with effectively! It stands for visual, auditory, kinesthetic, olfactory, gustatory. I’ll help you make more sense... Read more »
Leadership
Issue: July / August 2011

How to Make Better Decisions Faster

By - July 25, 2011

Spend a few moments learning Ann Latham's decision-making process and make better decisions faster
Personal Development
Issue: July / August 2011

How To Boost Your Career Willpower

By - July 25, 2011

Graham W Price details the tools you need to change focus You know what you need to do to take your career forward but despite your best intentions you’re just not doing it. We make excuses, such as lack of time or other things getting in the way, but really it’s about us lacking the... Read more »