April / May 2023 Archives

Editor's Letters
Issue: April / May 2023

Show the World What Administrative Professionals REALLY Do

By Lucy Brazier OBE - March 26, 2023

It’s coming up to Administrative Professionals Week. Everywhere I turn, we seem to be celebrating excellence.

Cover Story Technology
Issue: April / May 2023

You, ChatGPT and Change

By Shelagh Donnelly - March 25, 2023

Given ChatGPT’s capabilities, you may want to know that Shelagh Donnelly – a human – wrote this article!

Personal Development
Issue: April / May 2023

Battling Career-Induced Apathy

By Kemetia Foley - March 25, 2023

An honest self-appraisal can provide the initiative and courage to make necessary changes, explains Kemetia Foley

Processes & Procedures Project Management
Issue: April / May 2023

Process Mapping: The Visual Storyteller of Project Management

By Ayanna Castro - March 25, 2023

Process mapping is a powerful tool for improving processes and systems and managing projects, explains Ayanna Castro

Technology
Issue: April / May 2023

PowerPoint Presenter View

By Fiona Walsh - March 25, 2023

Fiona Walsh shares her top tips for improving your PowerPoint delivery using Presenter View

Health & Wellbeing
Issue: April / May 2023

Maintaining Emotional Wellbeing While Working Remotely

By Lucy Bailey - March 25, 2023

Looking after our emotional wellbeing and mental health is essential for work and for life, says Lucy Bailey

Opinion
Issue: April / May 2023

My Life as a Digital Nomad

By Diana Brandl - March 25, 2023

Diana Brandl looks back on the lessons learned from her first year living as a digital nomad

Career Development
Issue: April / May 2023

The Silo Syndrome

By Cathy Harris - March 25, 2023

Cathy Harris explains how to move from “silo syndrome” to “powerful network”

Events Excellence
Issue: April / May 2023

A Fascination with Excellence and Customer Service

By Lucy Brazier OBE - March 25, 2023

Reto Leder is CEO of Trafo Baden. In this interview he explains why putting customer service at the heart of your event will never go out of fashion.

Communication
Issue: April / May 2023

Staff Matters: Respect

By Bonnie Low-Kramen - March 25, 2023

In this excerpt from her new book, Staff Matters, Bonnie Low-Kramen discusses how to demonstrate respect in the workplace

Leadership
Issue: April / May 2023

Mastering Tactical Thinking

By Joan Burge - March 25, 2023

Joan Burge shares her tips and strategies to help Assistants master tactical thinking

Health & Wellbeing
Issue: April / May 2023

Resilience: A Work in Progress Rooted in Practice

By Julia Schmidt - March 25, 2023

Resilience is a skill and, like all skills, can be learned and improved, explains Julia Schmidt

Career Development Leadership
Issue: April / May 2023

From Friend to Supervisor

By Rhonda Scharf - March 25, 2023

Rhonda Scharf gives her top tips on making the transition from friend and colleague to supervisor

Leadership
Issue: April / May 2023

6 Ways to Recognize and Reward Administrative Professionals

By Lindo Gharib - March 25, 2023

In a time of high turnover, there is always more that can be done to improve job satisfaction and employee retention, explains Lindo Gharib

Opinion
Issue: April / May 2023

The Evolution of a C-Suite Executive Assistant Team

By Mary Rose Bouwman - March 25, 2023

Centralizing Executive Assistant services has created efficiencies whilst developing outstanding Assistants, explains Mary Rose Bouwman