Editor's Letters
Issue: April / May 2023
Issue: April / May 2023
Show the World What Administrative Professionals REALLY Do
By Lucy Brazier OBE - March 26, 2023
It’s coming up to Administrative Professionals Week. Everywhere I turn, we seem to be celebrating excellence.
Cover Story Technology
Issue: April / May 2023
Issue: April / May 2023
You, ChatGPT and Change
By Shelagh Donnelly - March 25, 2023
Given ChatGPT’s capabilities, you may want to know that Shelagh Donnelly – a human – wrote this article!
Personal Development
Issue: April / May 2023
Issue: April / May 2023
Battling Career-Induced Apathy
By Kemetia Foley - March 25, 2023
An honest self-appraisal can provide the initiative and courage to make necessary changes, explains Kemetia Foley
Processes & Procedures Project Management
Issue: April / May 2023
Issue: April / May 2023
Process Mapping: The Visual Storyteller of Project Management
By Ayanna Castro - March 25, 2023
Process mapping is a powerful tool for improving processes and systems and managing projects, explains Ayanna Castro
Technology
Issue: April / May 2023
Issue: April / May 2023
PowerPoint Presenter View
By Fiona Walsh - March 25, 2023
Fiona Walsh shares her top tips for improving your PowerPoint delivery using Presenter View
Health & Wellbeing
Issue: April / May 2023
Issue: April / May 2023
Maintaining Emotional Wellbeing While Working Remotely
By Lucy Bailey - March 25, 2023
Looking after our emotional wellbeing and mental health is essential for work and for life, says Lucy Bailey
Opinion
Issue: April / May 2023
Issue: April / May 2023
My Life as a Digital Nomad
By Diana Brandl - March 25, 2023
Diana Brandl looks back on the lessons learned from her first year living as a digital nomad
Career Development
Issue: April / May 2023
Issue: April / May 2023
The Silo Syndrome
By Cathy Harris - March 25, 2023
Cathy Harris explains how to move from “silo syndrome” to “powerful network”
Events Excellence
Issue: April / May 2023
Issue: April / May 2023
A Fascination with Excellence and Customer Service
By Lucy Brazier OBE - March 25, 2023
Reto Leder is CEO of Trafo Baden. In this interview he explains why putting customer service at the heart of your event will never go out of fashion.
Communication
Issue: April / May 2023
Issue: April / May 2023
Staff Matters: Respect
By Bonnie Low-Kramen - March 25, 2023
In this excerpt from her new book, Staff Matters, Bonnie Low-Kramen discusses how to demonstrate respect in the workplace
Leadership
Issue: April / May 2023
Issue: April / May 2023
Mastering Tactical Thinking
By Joan Burge - March 25, 2023
Joan Burge shares her tips and strategies to help Assistants master tactical thinking
Health & Wellbeing
Issue: April / May 2023
Issue: April / May 2023
Resilience: A Work in Progress Rooted in Practice
By Julia Schmidt - March 25, 2023
Resilience is a skill and, like all skills, can be learned and improved, explains Julia Schmidt
Career Development Leadership
Issue: April / May 2023
Issue: April / May 2023
From Friend to Supervisor
By Rhonda Scharf - March 25, 2023
Rhonda Scharf gives her top tips on making the transition from friend and colleague to supervisor
Leadership
Issue: April / May 2023
Issue: April / May 2023
6 Ways to Recognize and Reward Administrative Professionals
By Lindo Gharib - March 25, 2023
In a time of high turnover, there is always more that can be done to improve job satisfaction and employee retention, explains Lindo Gharib
Opinion
Issue: April / May 2023
Issue: April / May 2023
The Evolution of a C-Suite Executive Assistant Team
By Mary Rose Bouwman - March 25, 2023
Centralizing Executive Assistant services has created efficiencies whilst developing outstanding Assistants, explains Mary Rose Bouwman
Technology
Issue: April / May 2023
Issue: April / May 2023
What Is ChatGPT?
By Vonetta Watson - March 25, 2023
Vonetta Watson explains the features and limitations of the latest AI platform