gift horse: horses on a carousel
Opinion
Issue: September / October 2011

Gift Horse

By - September 25, 2011

From a simple invitation to a company compliance issue. How do you deal with gifts and incentives? asks Patricia Jacob
Personal Development
Issue: September / October 2011

Coaching For Success

By - September 25, 2011

Enhancing your skills – and those of your mentees – using the GROW model   The use of coaching in the workplace has expanded significantly over the past ten to 15 years. Many managers and staff will have learned some of the basics of coaching on management development courses, even if they haven’t been formally... Read more »
Personal Development
Issue: September / October 2011

Can You Just?

By - September 25, 2011

How to use your skills and experience to make a positive and lasting impression in your new role.   Whether you’ve landed your dream job or are climbing further up the ladder towards your ultimate goal, your experience and skills really get put to the test. So, how do you make sure your colleagues and... Read more »
Personal Development
Issue: September / October 2011

Bouncing Back

By - September 25, 2011

How to deal with setbacks in your career   You’ve just missed out on a promotion. You’ve been made redundant. You’ve failed an exam essential to the qualification you need. How do you deal with such set-backs? Are you immobilised by regret, disappointment, stress or worry? Or are you the resilient type who can quickly... Read more »
Communication
Issue: September / October 2011

Confident Life Skills: Association and Disassociation

By - September 25, 2011

How to empower yourself with great experiences and turn down the bad ones One of the things we are good at is making sounds and images in our head, more commonly referred to as memories. The way we remember an event either from the past (or imagine a future event) can have a profound effect... Read more »
Personal Development
Issue: September / October 2011

Anger Management

By - September 25, 2011

Does the following seem familiar?   ‘Here I am again. I’ve been in this situation hundreds of times before with my boss. Why am I so bothered and hot under the collar? Just when I thought I had the best job in the world, my boss seems to throw a spanner in the works.’ ‘Generally... Read more »
Business Strategy & Acumen
Issue: September / October 2011

Risk is Like Fire – You’ll be Safe but Cold Without It

By - September 25, 2011

Think back over the course of your career. Indentify the times you were bold: changing jobs, moving to a new organization, offering to assist with a project, volunteering to serve on a committee or filling in for someone while they were on leave. What do these and similar events have in common? They all involved... Read more »
Editor's Letters
Issue: July / August 2011

The Rain in Spain

By - July 27, 2011

Let’s face it, our lives have been taken over by the electronic gadgets that surround us at work. Internet, email, social media, CRM – it’s all great for productivity, efficiency and speed of turnover but at this time of year especially, I am reminded of the need occasionally to slow down and get back to... Read more »
Cover Story
Issue: July / August 2011

Making the BEST of YOU

By - July 26, 2011

Pauline Crawford on creating natural confidence and gaining success Creating natural confidence and gaining success all starts with knowing yourself and valuing YOU more, as you create your BEST life. BEST = being extraordinary starting today Once upon a time, I was a relatively happy, unhappy teenager. I thought I knew a lot about ‘me’... Read more »
Personal Development
Issue: July / August 2011

It’s Time for Your Purpose, Passion and Power at work

By - July 26, 2011

Sharon Eden examines people oriented business Am I crazy? Purpose, passion and power as an Executive PA at work? What on earth is the world coming to? I’ll tell you. The world is beginning to become a different place within organisations. A place which is more people orientated and focused on the wellbeing of employees... Read more »
Project Management
Issue: July / August 2011

Wish You Weren’t There?

By - July 25, 2011

Anthony Coyle-Dowling provides his ten top tips for organising a virtual meeting. A virtual meeting can be anything from two colleagues liaising via Skype and Google Docs to a fully-fledged, multi-national online conference with tens of thousands of delegates, complete with augmented reality special effects. Somewhere between the two extremes is a cost-effective, environmentally friendly... Read more »
Personal Development
Issue: July / August 2011

Transferring The Sporting Champion Mindset

By - July 25, 2011

Jeremy Lazarus explains how to transfer the sporting champion mindset into the workplace Within the business world, there is much demand for talks and seminars given by elite athletes, probably because there are many similarities between the two disciplines. Perhaps this demand has been increased due to the Olympics fast approaching and the increasing media... Read more »
Communication
Issue: July / August 2011

Success – It’s all about Professionalism

By - July 25, 2011

Susie Kay explains how professionalism is the key to our success There probably aren’t many people who would disagree that we have had a difficult couple of years. Even with a combined will to find new or better ways to make an impact on our current circumstances, it is likely that each of us will... Read more »
Leadership
Issue: July / August 2011

So How Do You Compare to Others?

By - July 25, 2011

So far in this column we have talked about the necessity of taking risks to function in the modern world, the fact that we are socialised to see risk negatively and what we can do to move past that bias. Now you are going to have an opportunity to determine your personal risk profile. If... Read more »
Communication
Issue: July / August 2011

Shorthand and Speedwriting – What’s the Difference?

By - July 25, 2011

Adam Fidler explains the difference between speedwriting and shorthand Two of the biggest questions I get asked by new students who want to learn shorthand is what type of shorthand they should be learning, and what the difference is between speedwriting and shorthand. It’s quite simple. A system of speedwriting is when someone uses a... Read more »
Communication
Issue: July / August 2011

Regional Focus: Brazil

By - July 25, 2011

Executive Secretary asks two experts on the region to give their personal guides to doing business in Brazil. The Consultant’s View The founder of Kwintessential, Neil Payne is currently the Managing Director of the company, overseeing global operations. He is also responsible for the management of cultural awareness training in Europe. The Bossa Nova, Pele... Read more »