Processes & Procedures
			
Issue: July / August 2013
Issue: July / August 2013
A Million Miles a Minute
By Kevin Chamberlain - July 23, 2013
I want you to know its not your fault. You know, the dread you feel about taking minutes, its far from unique. Two things can be observed about minute taking straight away; one is that anybody who has been at in a meeting and tried minuting at the same time only ever attempts it once,... Read more »
            Career Development
			
Issue: July / August 2013
Issue: July / August 2013
Avoiding Common Job-search Mistakes
By Robert Hosking - July 23, 2013
Administrative professionals with the most in-demand skills — especially those who can make immediate contributions with minimal training — can uncover an increasing number of opportunities in the current business environment. But landing a new position will require you to be in top form during your job quest. Sometimes the best way to prepare for... Read more »
            Personal Development
			
Issue: July / August 2013
Issue: July / August 2013
Be the Calm Through the Storm!
By Rona Cant - July 23, 2013
Since 2008 the economic climate has been causing considerable stress for many whether in a small business or a global organisation. Our sense of security has been eroded due to the actions of a few people who made a large impact on the way the western world works. “Many people who wanted to improve their... Read more »
            Communication
			
Issue: July / August 2013
Issue: July / August 2013
A Relaxing Saturday on the Links with Uncle Ron
By Rhonda Scharf - July 23, 2013
Have you ever been on the receiving end of an angry tirade that made you feel threatened? That’s exactly what happened to me Saturday on the golf course. “I was on a minivacation with my mom, golfing on a beautiful Saturday with my Uncle Ron and my cousin, Debbie. My uncle is an average golfer.... Read more »
            Communication
			
Issue: July / August 2013
Issue: July / August 2013
Respect Makes Human Interactions Work
By Carole Spiers MBE - July 23, 2013
“Treat others as you would want them to treat you!” How many times do we hear this being said? We say it to our children and hope that they will remember it for the rest of their lives. We all know that to earn respect, we must first give respect and, of course, give it... Read more »
            Career Development
			
Issue: July / August 2013
Issue: July / August 2013
Dream Team
By Malcolm Taylor - July 23, 2013
Consider the value of team-building programmes to create the outcomes to progress individuals and develop the team, explains Malcolm Taylor
            Project Management
			
Issue: July / August 2013
Issue: July / August 2013
Risk Management for Events
By Anthony Coyle Dowling - July 23, 2013
Risk management may not sound the sexiest of topics, but with duty of care so high on the corporate agenda and the increasing budgetary scrutiny of events, it is vital to take steps to try to ensure that nothing goes wrong on the big day. “There are four commonly used strategies for managing risk at... Read more »
            Leadership
			
Issue: July / August 2013
Issue: July / August 2013
Your Guide to Using Serviced Apartments for Corporate Travel
By Jennifer Lambert - July 23, 2013
Once the preserve of only the savviest business travellers in the US the emergence of serviced apartments across the world has marked a new era in business travel in the UK. The serviced apartment sector has grown significantly over the past few years with more and more companies and organisations incorporating them as a major... Read more »
            Personal Development
			
Issue: July / August 2013
Issue: July / August 2013
Lady Luck
By Carmen MacDougall - July 23, 2013
Are you attracting luck or is it merely coincidence? Or maybe, just maybe, it’s written in the stars… “Do you ever notice that once you have an idea or decide that you want to do something, strange coincidences seem to happen? The idea may be to start a new venture, sell your house, buy a... Read more »
            Career Development
			
Issue: July / August 2013
Issue: July / August 2013
The Open Plan Office Survival Guide
By Rosie Gray - July 23, 2013
Open plan work environments are the norm in most organisations. Some are ‘hot-desking’ where your workstation is allocated fresh daily. But how can you and your colleagues make the most of this environment without causing undue distraction? “Open plan environments are flexible, positively encouraging conversation, and for many an enjoyable part of working life. But... Read more »
            Personal Development
			
Issue: July / August 2013
Issue: July / August 2013
Your intuition is powerful ….. use it!
By Graham W Price - July 23, 2013
I’m a man, so for my first 30 years, intuition hardly ever featured in my life. I was aware that the fairer sex (perhaps I should play safe and say the other gender) employed their intuition more than I but, confusing intuition with emotion, I figured intuition was somehow less reliable than my male-biased rational... Read more »
            Career Development
			
Issue: July / August 2013
Issue: July / August 2013
One Size Does Not Fit All
By Rhonda Scharf - July 23, 2013
I’m a list writer. I find that it helps me keep organized and my thoughts all in one place. To me, lists are fundamental to staying organized and I can’t imagine how anyone survives without them. Sometimes I even keep lists of my lists (just in case, you know!). “Our family is heading down south... Read more »
            Personal Development
			
Issue: July / August 2013
Issue: July / August 2013
I Get Knocked Down, But I Get Up Again …
By Peter Cook - July 23, 2013
Working with senior people requires patience, diplomacy, an ability to work with pretty much all types of people and not get defeated when obstacles to progress appear on the horizon. I like to think of this last quality as the “Chumbawumba effect”. Check out the song “Tubthumping” by punk folk group Chumbawumba on Youtube to... Read more »
            Business Strategy & Acumen
			
Issue: July / August 2013
Issue: July / August 2013
Business Goals? Don’t Tell Everyone!
By Jessica Mcgregor Johnson - July 23, 2013
Many business coaches suggest we tell everyone our business goals – it makes them more real and it forces accountability. But according to Jessica McGregor Johnson author of “The Right T-Shirt” this is not a good idea. In fact the exact opposite is true – don’t tell everyone your goals! “Why? Because these new ideas... Read more »
            Communication
			
Issue: July / August 2013
Issue: July / August 2013
PowerPoint – Friend or Foe?
By Lucy Brazier OBE - July 23, 2013
Yes, PowerPoint has its uses for presentations in events, but it is limited, and there are other creative options that could help you pack a bit more punch into your presentations. If you are a nervous speaker or presenter then you might use PowerPoint as a crutch to get you through your content. If... Read more »
            Communication
			
Issue: July / August 2013
Issue: July / August 2013
It’s hard to say ‘I’m sorry.’
By Rhonda Scharf - July 22, 2013
Have you ever had to apologize for something you did, or meant to do, and didn’t know where to begin? Saying ‘I’m sorry’ and truly meaning it can be an extremely difficult thing to do. If we say ‘I’m sorry’ too quickly in the conversation (or error discovery), it looks like we’re just sorry we... Read more »















 
                 
                 
                 
                 
                 
                         
                         
                        