Editor's Letters
Issue: May / June 2016

I am the master of my fate, I am the captain of my soul ~ Invictus, William Ernest Henley

By - May 29, 2016

In 1987, back when I was 18, I had the opportunity to visit Kenya. The plan was that I would spend a year in the middle of nowhere and teach English at a local school. But somewhere in the middle of all the plans, my boyfriend at the time announced that if I went then... Read more »
Cover Story
Issue: May / June 2016

Your Potential for Influence

By - May 25, 2016

Lisa Olsen shares her effective strategies for developing your potential for influence
Profiles
Issue: May / June 2016

PROFILE – Kathleen Drum

By - May 25, 2016

Introducing the new Editor of Executive Support Magazine, Kathleen Drum
Career Development
Issue: May / June 2016

World Administrators’ Summit, Frankfurt Germany, 2018

By - May 25, 2016

This article on the World Administrators’ Summit (WASummit) series describes the future expectations of the summit. It will start to outline the role you as an individual administrative/office professional can play and what benefits your participation will provide to the profession. PART 2 – FUTURE EXPECTATIONS – WORLD ADMINISTRATORS’ SUMMIT Each WASummit sets its own... Read more »
Career Development
Issue: May / June 2016

How to Learn New Skills

By - May 25, 2016

Keeping your skills cutting edge can be a significant advantage in furthering your career explains Marie Herman
Personal Development
Issue: May / June 2016

Develop Your Wings and Fly

By - May 25, 2016

We are born with a purpose, or so I believe. Each human being comes into this world with endless potential. The power to achieve beyond belief. Yet why do so many of us never reach our true potential. Why do some EA/PAs achieve success while others remain comfortably below their full potential? Not to mention... Read more »
Communication
Issue: May / June 2016

Get Your Message Across And Get Great Results From Your Writing

By - May 25, 2016

My love for rearranging and rewriting words and restructuring messages flickered to life as I was working as a secretary, explains Shirley Taylor
Career Development
Issue: May / June 2016

The Coaching Assistant: a new role.

By - May 25, 2016

During my long professional life, my motivation to learn and improve my communication skills has always been very strong. I immediately realized that my role, having to deal with people, involved being able to interact with them effectively, whether they were my colleagues or superiors. What emerged was my need to learn how to manage... Read more »
Personal Development
Issue: May / June 2016

Avoiding the Four Mental States that Can Lead to Big Mistakes

By - May 25, 2016

Have you ever made a mistake? Maybe it was a little one that no one even noticed, except you. Or maybe it was a big one that caused you not only additional work and frustration, but a fair bit of embarrassment with your boss, peers, or customers. Mistakes happen to all of us. That’s why... Read more »
Technology
Issue: May / June 2016

Lights, Camera, Action! The why and how of using Facebook Live

By - May 25, 2016

What is Facebook Live? A live-streaming video feature created by Facebook. Video broadcast from your mobile device (iOS or Android) directly to your personal profile, business page, events page or a Facebook group. There is no download of an app needed. Facebook Live is a mobile only feature. Once logged into Facebook from your mobile... Read more »
Career Development
Issue: May / June 2016

One Profession, One Brand

By - May 25, 2016

I have been working with brand in the PA context since 2012; I have met some of the most dynamic and intelligence people working as assistants during this time, yet the misconceptions about the profession persist. Have you ever been asked…”so (add your name here) when are you going to get a real job” or... Read more »
Technology
Issue: May / June 2016

Has Technology Turned Your Life Inbox-Out?

By - May 25, 2016

Technology is zooming. Email is instantaneous. Information is exploding. Stop the world, I need to get off! Or at least turn it off… The advances in digital technology are truly amazing. We can check email at 2:00 AM, receive phone calls while traveling wherever we are, and hold real time video meetings with clients halfway... Read more »
Events Excellence
Issue: May / June 2016

10 Event Planning Tips for Fun, Fail-Proof Office Parties

By - May 25, 2016

Brandi Britton shares 10 tips for planning and hosting sucessful office parties
Personal Development
Issue: May / June 2016

Why you’re not getting the recognition you deserve – and what to do about it!

By - May 25, 2016

Appreciate your own and your manager’s preferences for giving and receiving praise says Lindsay Taylor The reason you’re reading this probably means you were intrigued by the title – and you thought “Yep, actually. That’s me. I’m not getting the recognition I deserve”. Unfortunately, you’re not alone. I have PA and Admin Professional clients across... Read more »
Communication
Issue: May / June 2016

Business etiquette essentials for Administrative Professionals – Part 1

By - May 25, 2016

I have just completed a webinar on this subject and felt it appropriate to write an article on it too. Business Management Daily put together a downloadable report, “14 Tips on Business Etiquette” and I have taken the liberty of using some of the tips they share, in my article with you today. As there... Read more »
Leadership
Issue: May / June 2016

Excess Baggage: How to Lighten Your Load as a Leader

By - May 25, 2016

Doug Dickerson and Bonnie Low-Kramen share their top tips for lightening your leadership load