Project Management
Issue: January / February 2012

Health and safety

By - January 25, 2012

Balancing health and safety with putting on a ‘Wow’ event As an event organiser, it is probably one of the most stressful parts of your role and certainly raises the biggest dilemma – how do you balance putting on a firecracker of an event, that contains a real ‘Wow Factor’, with meeting Health and Safety... Read more »
Health & Wellbeing
Issue: January / February 2012

Do you know what the workplace’s most requested training is?

By - January 25, 2012

It’s a shocking but true fact that 150,000 people die every year, where they could have been saved, because of a lack of First Aid. 25% of people say they would stand by and do nothing if faced with an emergency and yet it is the most commonly requested course in offices all over the... Read more »
Career Development Processes & Procedures
Issue: January / February 2012

Dealing with Cold-callers

By - January 25, 2012

We all receive them, but what is the best way to manage cold calls effectively? asks Angela Garry
Opinion
Issue: January / February 2012

Create the Life You Deserve

By - January 25, 2012

Carmen Macdougall examines why we may hold ourselves back from creating the life we want in 2012. ‘Everyone imposes their own mental limits. We tell ourselves we can’t possibly do things. But if one pushes those limits just a little bit further and breaks the boundaries, anything is possible.’ Debra Searle, Transatlantic Rower, and Author... Read more »
Personal Development
Issue: January / February 2012

How to be Cool in a Crisis

By - January 25, 2012

Celebrity PA Bonnie Low Kramen explains how to plan for and deal with a crisis CRISIS – A condition of instability or danger. Dramatic upheaval, the point at which something must change. As administrative professionals, we know that there are degrees of crisis. There is your life and death crisis (such as the events of... Read more »
Communication
Issue: January / February 2012

Collaborative Working

By - January 25, 2012

Collaborating with your peers for best results The Executive PA is expected to be a Jill of all trades, but there are times where you need to call on the expertise and advice of others. The key to success? Effective collaboration with your peers. As obvious as it may sound, all too frequently it is... Read more »
Leadership
Issue: January / February 2012

An Introduction to Human Capital Management

By - January 25, 2012

Alan Erskine delves into the complexities of managing today’s workforce By adopting the concept of ‘human capital management’, managers can ensure that the large workforces on which they depend, remain motivated and productive. But this can only be achieved by facilitating closer collaboration between Operations, HR and IT professionals within the organisation. In an increasingly... Read more »
Productivity
Issue: January / February 2012

A Desk You Can be Proud of

By - January 25, 2012

A no-nonsense guide to achieving a more organized work space I walked into my office the other day… and turned around and walked right back out. How did it get so messy? How did I let this happen? I couldn’t blame anyone else – I did it all by myself. I do like a busy... Read more »
Career Development
Issue: January / February 2012

2012 – The Year of Your Career

By - January 25, 2012

What does 2012 have in store for you? Claire Lister, Managing Director of Pitman Training, looks at how you can make 2012 the year of your career. As we start the New Year, many of us are setting new goals, and for some, that list might include making further progress in their career, climbing a... Read more »
Career Development
Issue: January / February 2012

11 Questions to Ask Yourself to Create Meaningful Work

By - January 25, 2012

The right work-life balance As you search for your next job, are you clear about what type of work will be most meaningful for you while also meeting your financial requirements? Have you considered how the other aspects of your life can impact your job search? If you are looking for truly fulfilling work, you... Read more »
Health & Wellbeing
Issue: January / February 2012

Taking Care of the Caretaker (YOU!)

By - January 25, 2012

Lucy Brazier lists five simple ways to make sure that you take care of yourself, so that you can continue to take care of others.