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By Sharon Severn - May 25, 2013
Sharon Severn gives us her insights on the Six Sigma process Six Sigma efforts target three main areas: ⢠Improving customer satisfaction ⢠Reducing lead time ⢠Reducing defects The world of improvements does not need to be as complicated as the above points sound. One of my personal phrases is “if it irritates me,... Read more »By Marsha Egan - May 25, 2013
Marsha Egan explains why we need to set boundariesBy Claire Lister - May 25, 2013
The vast knowledge that can be sourced on the Internet tells me that the world’s best juggler can handle seven balls at a time, with 352 moves. A competition I’d like to see is him taking on my very own PA who seems to juggle well over 353 moves a day! I have always been... Read more »By Graham W Price - September 25, 2012
Facing your fears might just be the way to eliminating procrastination for good. Jeremy Lazell, a successful journalist, used to be a self-confessed procrastinator. In a recent Sunday Times article, he described how in two years heâd managed to write three pages of his novel. Until that is, he attended one of my training... Read more »By Anthony Coyle Dowling - September 25, 2012
Keeping courtesy top of mind when you are planning an event can make all the difference. Meetings represent such wonderful opportunities for the sharing of information, making of decisions, building of morale, and forming of ideas to name just a few. But they can equally be challenging, so here we show how an emphasis... Read more »By Gina Theofilidou - September 25, 2012
Brainstorming is easy right? It can be, as long as the session is organized with a few rules in mind. Brainstorming, even when you just hear it, it sounds so provocative. It was developed in the 1940s by the American advertising executive Alex Osborn, and describes the method of generating ideas or problem... Read more »By Ali Mead - July 25, 2012
To get the most from attending a trade show, you have to have a clear strategy in mind. Here are some tips for what you should do before, during and after the show to be sure your trip is a success. You’ve approached the boss on a good day, got approval to attend and now... Read more »By Claire Lister - July 25, 2012
We’ve all had tasks land in our in-tray that aren’t strictly part of our job description, and sometimes had to deal with situations which lay way outside what’s required of us. But as professionals we adjust our mindset, take a positive viewpoint and tackle them head-on, mostly with great effect – because that’s who we... Read more »By Anthony Coyle Dowling - May 25, 2012
The top ten things to consider when choosing a venue for a great brand match. Finding a venue with availability and the right facilities can be challenging enough, but it becomes all the more complex if you are asked to pick one that reinforces certain brand messages! Branding is all about the factors that... Read more »By Anthony Coyle Dowling - March 25, 2012
A unique meeting venue is hot on every organiserâs wish list â but there are several things that need to be considered to ensure itâs the perfect fit. Words like âone-offâ, âuniqueâ, and âunusualâ in a venue description are bound to get the typical meeting plannerâs heart racing, for they promise the memorability, individuality and... Read more »By Marsha Egan - March 25, 2012
Before the advent of e-mail and smart phones and nearly constant electronic interruptions, daily planning was a strategy that was used quite effectively in the business community. Not so much, anymore! Oh yes, we still make the attempt to set our daily plan, but I am willing to bet that for a lot of you... Read more »By Lindsay Taylor - March 25, 2012
Lindsay Taylor details five simple steps to take the pain out of planning and ensure you deliver the best event. For many Assistants, an integral part of their job is to organise and run events. You can ensure every event you organise is a great success by following a simple step-by-step technique which uses questioning... Read more »By Duncan Haughey - January 25, 2012
ClichĂŠs are funny. We don’t like to hear them, but we often use them in everyday conversation. ClichĂŠs are a useful way to make a point because the meaning of them is universally understood, even if not entirely true. Just because something is a clichĂŠ doesn’t mean it can, or should be, ignored. Here are... Read more »By Lucy Brazier OBE - January 25, 2012
Balancing health and safety with putting on a âWowâ event As an event organiser, it is probably one of the most stressful parts of your role and certainly raises the biggest dilemma â how do you balance putting on a firecracker of an event, that contains a real âWow Factorâ, with meeting Health and Safety... Read more »By Anthony Coyle Dowling - July 25, 2011
Anthony Coyle-Dowling provides his ten top tips for organising a virtual meeting. A virtual meeting can be anything from two colleagues liaising via Skype and Google Docs to a fully-fledged, multi-national online conference with tens of thousands of delegates, complete with augmented reality special effects. Somewhere between the two extremes is a cost-effective, environmentally friendly... Read more »By Carole Spiers MBE - July 25, 2011
Effective Time Management For The Busy PA â A Sure Sign That Youâre Winning. How well we manage our time is a crucial factor in the control we exert over our own lives. How well we manage our time is a crucial factor in the control we exert over our own lives. You can interpret... Read more »