Leadership
Issue: November / December 2014

Five (Often Overlooked) Ways Administrative Staff Training Helps Leaders Succeed

By - November 25, 2014

Despite relying on assistants to handle vital responsibilities, many leaders fail to provide training opportunities says Sandy Geroux
Communication
Issue: July / August 2014

3 Simple Steps to Getting the Most From a Networking Event

By - July 25, 2014

Attending a networking event can be a little scary – especially if you are going on your own. Kathlen Drum allays our fears.
Communication
Issue: May / June 2014

An American in London by Bonnie Low-Kramen

By - May 25, 2014

My topic at Executive Secretary LIVE in London on March 29th was “The Elephant in the Room: Workplace Bullying.” Thanks to Lucy Brazier, the publisher of this ground-breaking magazine you are reading, it was the first time I have ever given an entire presentation on this topic. Workplace bullying has been a passion (okay, obsession)... Read more »
Cover Story Leadership
Issue: January / February 2014

IYOTSA 2014; Powered by Excellence

By - January 26, 2014

Your guide to the International Year of the Secretary and Assistant 1. What is IYOTSA? IYOTSA is the International Year of the Secretary and Assistant. It takes place this year, 2014. In 1984, a similar international celebration was organised by the PSI and 2014 marks its 30th anniversary. The 2014 celebrations are coming out of... Read more »
Cover Story
Issue: November / December 2013

8 Rules of Networking Etiquette Every Administrative Professional Should Heed

By - November 26, 2013

Robert Hosking explores the social skills we all need
Editor's Letters
Issue: September / October 2012

Let the Networking Begin

By - September 27, 2012

Because it’s the start of the school year and most of us are back at work after a holiday, September often feels like a new beginning – a time to start afresh. September is also traditionally the month where there are more events on the Assistant calendar than any other, and we will be at... Read more »
Processes & Procedures
Issue: January / February 2012

How to Overcome Your Fear of Networking Events

By - January 25, 2012

Managing your anxiety when meeting new people Networking has become a major marketing tool for both small and large companies, helping them make new contacts and generate business. For most, networking is seen as a valuable opportunity. But for some it generates fear and anxiety. Talking to strangers doesn’t come naturally to everyone – for... Read more »