autocorrect - person with hand on head
Technology
Issue: December 2021 / January 2022

AutoCorrect or AutoIncorrect?

By - November 25, 2021

Karen Roem shares four options to personalise and improve the way AutoCorrect works for you
written communication
Communication
Issue: December 2021 / January 2022

How to Write Messages That Will Get Read

By - November 25, 2021

Karen Jennings shares her top tips for clear and concise written communication
recognition culture - diverse group of staff
Leadership
Issue: December 2021 / January 2022

Recognition Culture Works

By - November 25, 2021

Recognition cultures are energized, proactive cultures, explains Marsha Egan
Leadership
Issue: December 2021 / January 2022

Roles and Responsibilities in Associations

By - November 25, 2021

Know what your role is and ensure that your association runs well, explains Rhonda Scharf
Headshot Lucy Brazier - new look rebrand
Editor's Letters
Issue: October / November 2021

Let’s Go Change the World!

By - September 30, 2021

We are delighted to publish a supplement containing the Global Skills Matrix with commentary from some of the world’s leading authorities on our profession about what it means.
business acumen: lightbulb sahpe with businesss phrases
Business Strategy & Acumen Cover Story
Issue: October / November 2021

Business Acumen: What Exactly Is It?

By - September 25, 2021

Business acumen is a set of skills that can be learnt and applied to the administrative professional role, explains Richard Arnott
love: heart made up of many people
Leadership Opinion
Issue: October / November 2021

Good Morning, I Love You

By - September 25, 2021

Libby Moore discusses bringing the energy of love back into business and teaching people how to love themselves
Meeting tools: calendar and clock with exclamation mark
Technology
Issue: October / November 2021

Schedules, Meetings and To-Do Lists

By - September 25, 2021

Michelle Bowditch introduces her favourite meeting tools that can help you plan, organise, and track
Barrett Shaw
Profiles
Issue: October / November 2021

PROFILE – Barrett Shaw

By - September 25, 2021

Barrett Shaw is the 2021-22 Chair for the Board of Directors at IAAP and the Communications Officer for the World Administrators Alliance
minute taking: pen and paper
Processes & Procedures
Issue: October / November 2021

Minute Taking 101: Tracking Attendance

By - September 25, 2021

Rhonda Scharf shares her top tips for tracking attendance when taking minutes
moderating a virtual meeting
Events Excellence
Issue: October / November 2021

Planning and Moderating a Virtual Meeting

By - September 25, 2021

Donna Gilliland shares her top tips for planning and moderating a virtual meeting
email inbox
Technology
Issue: October / November 2021

Incinerating Your Email Inbox in Outlook

By - September 25, 2021

Marie Herman explains the Outlook functions that can help you get (and stay) on top of your email inbox
hiring trends: man and woman on set of scales
Career Development
Issue: October / November 2021

Top Hiring Trends for Administrative Job Seekers

By - September 25, 2021

Stephanie Naznitsky discusses the broad trends from the recent Robert Half 2022 Salary Guide
spreadsheet: tables and grpahs on laptop screen
Technology
Issue: October / November 2021

Excel Spreadsheets: Where to Start

By - September 25, 2021

Traci Williams guides us through the best ways to set up a spreadsheet
treadmill verbs: woman using different tmethods of communication
Communication
Issue: October / November 2021

Why You Should Stop Using the Word ‘Communicate’

By - September 25, 2021

Stop issuing open invitations to talk without purpose, says Ann Latham
analyse adapt approach
Opinion
Issue: October / November 2021

Analyse, Adapt, Approach: Meeting Your Executive Where They Are

By - September 25, 2021

Use emotional intelligence to manage yourself, your executives and their wider team, explains Meghan Breen