Editor's Letters
Issue: July / August 2016

Space – the final frontier

By - July 26, 2016

I am a great believer that if you don’t make time for recreation then ultimately you will need to make time for illness, explains Lucy Brazier
not a superhero
Cover Story
Issue: July / August 2016

Call Me a Professional, not a Superhero

By - July 25, 2016

Shelagh Donnelly explains why it’s time for administrative professionals to put away the superhero capes and connotations
Career Development
Issue: July / August 2016

Procedures Don’t Replace You; They Show Your Immense Value

By - July 25, 2016

If you believe that a set of procedures can replace you, you’re not adding enough value to your company says Julie Perrine
Profiles
Issue: July / August 2016

PROFILE – Kristine Wanjiru

By - July 25, 2016

Introducing East Africa’s PA of the Year, Kristine Wanjiru
Leadership
Issue: July / August 2016

Want to Succeed? Lead Yourself!

By - July 25, 2016

Marsha Egan explains why good self-management enhances your potential for success
Technology
Issue: July / August 2016

How to Use LinkedIn Publisher

By - July 25, 2016

Share your expertise with other professionals using Linked In Publisher says Donna Gilliland
Communication
Issue: July / August 2016

Working with Interpreters: An Expert Guide

By - July 25, 2016

Jonathan Downie explains how using an interpreter can help your company reach new markets and gain new clients
Communication
Issue: July / August 2016

Business etiquette essentials for Administrative Professionals – Part 2

By - July 25, 2016

Michele Thwaits’ top tips for sharing office space and giving a great handshake Following on from Part 1 in the May edition where we covered cellphone and business phone etiquette, let’s take a look at:   Cubicle etiquette Handshake etiquette   Cubicle etiquette   One would think that working in open office spaces where most... Read more »
Personal Development
Issue: July / August 2016

The Ultimate Determinate of Trust: Are They Friend or Foe?

By - July 25, 2016

Subconsciously we are always evaluating the behaviors of others to determine if they are friend or foe says Liz Stincelli
Communication
Issue: July / August 2016

Abracadabra! – The Magic of Words

By - July 25, 2016

Lindsay Taylor shows us how to use the magic of words to create positive consequences
Personal Development
Issue: July / August 2016

Accountability

By - July 25, 2016

Rhonda Scharf explains why success isn’t down to luck; it is down to accountability I just bought a new car. And yes, it is a really nice car, and I feel really good when I drive it. Somehow it doesn’t make everyone else feel good. For some reason, they feel the need to compare and... Read more »
Leadership
Issue: July / August 2016

The Seriousness of Fun in Business

By - July 25, 2016

You can be professional and still have fun says Lynda Shaw
Technology
Issue: July / August 2016

Webinar and Facebook Live Etiquette

By - July 25, 2016

Joan Burge explains why it’s important to be courteous and patient
Leadership
Issue: July / August 2016

Do You Think Like a Leader?

By - July 25, 2016

The best administrative professionals are leaders in the truest sense of the word says Sandy Geroux
Career Development
Issue: July / August 2016

The Dream Job You May Already Be In

By - July 25, 2016

Are you thinking of quitting your job? Take a second look before you do, says Bonnie Low Kramen In my work training and coaching Executive and Personal Assistants around the world, I know that many assistants become tempted to find greener pastures when they feel bored, stagnant, and believe that there is nowhere else to... Read more »
Personal Development
Issue: July / August 2016

How to keep calm, clear and focused when the world around you is in turmoil

By - July 25, 2016

Staying grounded is key says Jo Barnard