Editor's Letters
Issue: July / August 2016

Space – the final frontier

By - July 26, 2016

Holiday is a restoring thing which by a blast of magic turns a man back into himself ~ GK Chesterton There are martyrs in every office. You know the ones that I am talking about. The ones that tell you ‘I’ve only had one day off this year. I have almost all of my holiday... Read more »
not a superhero
Cover Story
Issue: July / August 2016

Call Me a Professional, not a Superhero

By - July 25, 2016

Shelagh Donnelly explains why it’s time for administrative professionals to put away the superhero capes and connotations
Career Development
Issue: July / August 2016

Procedures Don’t Replace You; They Show Your Immense Value

By - July 25, 2016

If you believe that a set of procedures can replace you, you’re not adding enough value to your company says Julie Perrine
Profiles
Issue: July / August 2016

PROFILE – Kristine Wanjiru

By - July 25, 2016

Introducing East Africa’s PA of the Year, Kristine Wanjiru Can we start with a little background information? Where you from and what is your current role? I am from Nairobi, Kenya and I am the Executive Assistant to the Regional Director, Africa and the Finance Assistant for the Africa’s Regional Office based in Nairobi for... Read more »
Leadership
Issue: July / August 2016

Want to Succeed? Lead Yourself!

By - July 25, 2016

Marsha Egan explains why good self management enhances your potential for success  Leadership is about having a vision and inspiring others. This has been and will always be true, but modern leaders and high achievers face the challenge of processing information faster than ever before. In addition to leading others, now, more than ever, they... Read more »
Technology
Issue: July / August 2016

How to Use LinkedIn Publisher

By - July 25, 2016

Share your expertise with other professionals using Linked In Publisher says Donna Gilliland  As a career professional, you are no doubt on LinkedIn to showcase your expertise and accomplishments, connect and engage with other business professionals, locate learning opportunities, help others within your network and to be found by those who are searching for resources... Read more »
Communication
Issue: July / August 2016

Working with Interpreters: An Expert Guide

By - July 25, 2016

Jonathan Downie explains how using an interpreter can help your company reach new markets and gain new clients Nowadays, e-commerce and social media have made even the smallest business capable to trading well beyond their own national borders. While the opportunities are no doubt there, there is a major stumbling block. According to the All-Party... Read more »
Communication
Issue: July / August 2016

Business etiquette essentials for Administrative Professionals – Part 2

By - July 25, 2016

Michele Thwaits’ top tips for sharing office space and giving a great handshake Following on from Part 1 in the May edition where we covered cellphone and business phone etiquette, let’s take a look at:   Cubicle etiquette Handshake etiquette   Cubicle etiquette   One would think that working in open office spaces where most... Read more »
Personal Development
Issue: July / August 2016

The Ultimate Determinate of Trust: Are They Friend or Foe?

By - July 25, 2016

 “I can trust my friends; these people force me to examine myself and encourage me to grow.” —Cher Trust is the foundation of all relationships and of good leadership. This applies to both our personal and professional lives. When we trust, we feel that it is reasonable to expect kindness and concern from others and... Read more »
Communication
Issue: July / August 2016

Abracadabra! – The Magic of Words

By - July 25, 2016

Lindsay Taylor shows us how to use the magic of words to create positive consequences
Personal Development
Issue: July / August 2016

Accountability

By - July 25, 2016

Rhonda Scharf explains why success isn’t down to luck; it is down to accountability I just bought a new car. And yes, it is a really nice car, and I feel really good when I drive it. Somehow it doesn’t make everyone else feel good. For some reason, they feel the need to compare and... Read more »
Leadership
Issue: July / August 2016

The Seriousness of Fun in Business

By - July 25, 2016

You can be professional and still have fun says Lynda Shaw
Technology
Issue: July / August 2016

Webinar and Facebook Live Etiquette

By - July 25, 2016

Joan Burge explains why it’s important to be courteous and patient
Leadership
Issue: July / August 2016

Do You Think Like a Leader?

By - July 25, 2016

The best administrative professionals are leaders in the truest sense of the word says Sandy Geroux
Career Development
Issue: July / August 2016

The Dream Job You May Already Be In

By - July 25, 2016

Are you thinking of quitting your job? Take a second look before you do, says Bonnie Low Kramen In my work training and coaching Executive and Personal Assistants around the world, I know that many assistants become tempted to find greener pastures when they feel bored, stagnant, and believe that there is nowhere else to... Read more »
Personal Development
Issue: July / August 2016

How to keep calm, clear and focused when the world around you is in turmoil

By - July 25, 2016

Staying grounded is key says Jo Barnard In times of huge uncertainty on a global scale, one thing’s for sure – change is afoot. Here in the UK, the decision to separate from the European Union has caused mass controversy, with some people feeling confident in the idea of separation, some strongly opposed and seriously... Read more »