Business Strategy & Acumen
Issue: January / February 2016

Ethical Issues – Confidentiality

By - January 25, 2016

Eth Lloyd’s real-life example explains confidentiality, discretion and judgement
Business Strategy & Acumen Communication
Issue: January / February 2016

The Changing Language Of Business

By - January 25, 2016

Complicated, formal and flowery language is a thing of the past, says Shirley Taylor
Business Strategy & Acumen
Issue: November / December 2015

Time to Rock the Boat

By - November 25, 2015

Doing the right thing can mean shaking up the status quo, says Sandy Geroux
Business Strategy & Acumen
Issue: November / December 2015

Businesses Need to Get Emotional

By - November 25, 2015

Feelings can be key in closing that deal. But that’s just the start, says Dr Lynda Shaw
Business Strategy & Acumen
Issue: November / December 2015

The Cost of Multitasking

By - November 25, 2015

New research has some surprising facts on the modern-day workload, explains Sally Cleary
Business Strategy & Acumen
Issue: September / October 2015

When Your Process Replaces Your People

By - September 25, 2015

Strategy coming before staff? It’s time to talk turkey, says Doug Dickerson… When people go to work, they shouldn’t have to leave their hearts at home. Betty Bender John Maxwell shares one of my favorite stories about a turkey chatting with a bull. “I would love to be able to get to the top of... Read more »
Business Strategy & Acumen
Issue: September / October 2015

Time for a Little Boss Mode

By - September 25, 2015

Adam Fidler explains why today’s Assistants need to do as much thinking as their bosses   I remember my first “proper” job as an Assistant in the early 2000s – it was for a large FTSE100 firm, in their group headquarters, where I supported the CEO’s chief communicator and spin doctor. The bulk of my job... Read more »
Business Strategy & Acumen
Issue: September / October 2015

9th World Administrators’ Summit, Port Moresby, Papua New Guinea

By - September 25, 2015

Eth Lloyd reports on the Summit as Co-Chairman… I was honoured to be the Co-Chairman (2014-2015) of the 9th World Administrators’ Summit Advisory Council 2015 (11-14 August, 2015) with Mrs Weka Avosa from Papua New Guinea (PNG). Working across countries and cultures is a challenging but extremely rewarding undertaking. It is through these challenges that... Read more »
Business Strategy & Acumen
Issue: September / October 2015

The Simplest Way to Motivate Your Staff

By - September 25, 2015

When it comes to great management, it all starts with a tin of biscuits…   Keeping staff motivated is one of the key challenges for all managers and business owners. To help you there are lots of theories on motivation, but there is one action that stands out from the rest – praise. And what... Read more »
Business Strategy & Acumen
Issue: September / October 2015

When Collaboration and Teamwork Meet, Magic Happens!

By - September 25, 2015

It takes two, says Cathy Harris (or three, or four …) Most of us have experienced that euphoric feeling of falling in love, that feeling of “oh my gosh, this is it!” An explosion of romantic emotion and subtle flutters of butterflies and buzzy bees. It is an amazing and beautiful feeling. Yes, I know,... Read more »
Business Strategy & Acumen Project Management
Issue: July / August 2015

Project Governance and the Role of the Executive Assistant

By - July 25, 2015

What has Project Governance got to do with the role of the Executive Assistant? asks Richard Arnott
Business Strategy & Acumen
Issue: July / August 2015

Plan for a Planned Absence From Work

By - July 25, 2015

Going away? Don’t forget what you’re leaving behind says Teri Wells
Business Strategy & Acumen
Issue: May / June 2015

How to Win Hearts and Minds – With Measurable Return on Investment

By - May 25, 2015

In our newly buoyant economy, employers are once again focusing on hiring and keeping the best staff – the very people whose enthusiasm and ambition will crank corporate performance into a higher gear. So what’s happening in your organisation to win hearts and minds in the workplace? And how does this impact on your role?... Read more »
Business Strategy & Acumen
Issue: November / December 2014

The #1 Workplace Problem That No One Talks About…

By - November 25, 2014

Bonnie Low-Kramen shines a spotlight on workplace bullying Complicit silence is destroying companies, gulping profits and here’s the clincher: CEOs either have no idea or are looking the other way. Workplace bullying is a global epidemic that chases good people away – a lot of them. Really, you might ask? A global epidemic? How is... Read more »
Business Strategy & Acumen
Issue: September / October 2014

Introverts: A Goldmine for Your Business?

By - September 25, 2014

Lynda Shaw explains why the person who shouts loudest doesn’t always have the answers
Business Strategy & Acumen
Issue: July / August 2013

What gender differences still exist at work?

By - July 23, 2013

Dr Lynda Shaw conducted detailed research to find out what some of these perceived gender differences in the workplace are in 2013