Profiles
Issue: March / April 2012

PROFILE – Eleni Rizikianou and Gina Theofilidou

By - March 25, 2012

Two years ago, EUMA Greece was awarded the responsibility of hosting EUMA’s Spring Training Day this April. Who could have foreseen at that time, the economic turmoil that the county would find itself in?
Career Development
Issue: March / April 2012

How to have a great appraisal…

By - March 25, 2012

When it comes to appraisal meetings, you get what you ask for, not always what you deserve. It’s March. Why are we writing about the annual de-motivational review process? (Sorry, performance review.) Every year businesses throughout the world put thousands and thousands of employees through an annual performance review process or appraisal. A few people... Read more »
Personal Development
Issue: March / April 2012

How To Become An Influential PA: Six Steps To Success

By - March 25, 2012

Being influential is the key to success, but how do you achieve it? If you want to be a successful PA, or indeed if you want success in almost any aspect of your life, you need to be able to influence other people. Influencing others to like and respect you is a starting point. Getting... Read more »
Health & Wellbeing
Issue: March / April 2012

Employee wellbeing – the latest corporate ‘buzz phrase’?

By - March 25, 2012

Last week I was invited to a full-day conference on employee wellbeing. The conference was held in central London on a Monday morning – the Monday morning that followed the heavy snowfall we’d had the day before. As would be imagined, the journey was not a good one. Phase 1: sort out snowboots and far... Read more »
Personal Development
Issue: March / April 2012

Effective Feedback Made Easy

By - March 25, 2012

Giving feedback can be tricky. Ann Latham talks us through four steps to eliminate awkwardness and give truly useful comments. When you try to ride a unicycle, you get immediate, unavoidable, trustworthy feedback every time the unicycle squirts out from under you. Many trials and errors teach you what doesn’t work, which is almost everything.... Read more »
Career Development
Issue: March / April 2012

Corporate Ladder Safety Tips: Climb Your Way to a More Fulfilling Career

By - March 25, 2012

If you feel you are ready for a promotion, there are many things you can do to propel you towards the next step in your career. Does the following scenario sound familiar? You’ve delivered outstanding work the last couple of years, but economic conditions have kept you from receiving the promotion you deserve. You’re not... Read more »
Communication
Issue: March / April 2012

And now the case for speedwriting!

By - March 25, 2012

Does note-taking fill you with worry? There is an easier way says Heather Baker
Communication
Issue: March / April 2012

Actions speak louder than words

By - March 25, 2012

What effect are your words and actions having, and how can you tell? Many people go through their daily lives, whether at work or home, talking to other people and not really knowing the impact or affect their words or actions are having on other people – yet the words and actions we use on... Read more »
Opinion
Issue: March / April 2012

A Job for the Girls?

By - March 25, 2012

We start our journey down memory lane looking at the changing role of women in the workplace In previous articles I’ve talked about the changing role of Executive Assistants and Secretaries and how the future seems to hold involvement in, and responsibility for, a wide range of business functions, including marketing, finance and HR. This... Read more »
Career Development
Issue: March / April 2012

A Date with an Interviewer

By - March 25, 2012

If you treat preparing yourself for an interview as if it were a date, you will set yourself up for a beautiful working relationship. Going to an interview is similar to a first date – it could be the beginning of a long and happy relationship – so you should prepare for it with the... Read more »
Personal Development
Issue: March / April 2012

It’s hard to say ‘I’m sorry.’

By - March 25, 2012

Have you ever had to apologize for something you did, or meant to do, and didn’t know where to begin? Saying ‘I’m sorry’ and truly meaning it can be an extremely difficult thing to do. If we say ‘I’m sorry’ too quickly in the conversation (or error discovery), it looks like we’re just sorry we... Read more »
Project Management
Issue: March / April 2012

Organising and Running Successful Events

By - March 25, 2012

Lindsay Taylor details five simple steps to take the pain out of planning and ensure you deliver the best event. For many Assistants, an integral part of their job is to organise and run events. You can ensure every event you organise is a great success by following a simple step-by-step technique which uses questioning... Read more »
Editor's Letters
Issue: January / February 2012

An event to remember or a series of unfortunate events?

By - January 27, 2012

If there is one part of my job that I have a passionate love:hate relationship with, it is organising events. I love it because it’s a great chance to project manage something exciting and creative. There is a huge sense of satisfaction when the day finally comes and you have pulled it all off with... Read more »
Cover Story Leadership
Issue: January / February 2012

The Latest Innovation is You

By - January 26, 2012

Julie Perrine on choosing an innovative mindset: Innovation isn’t just for technology - it’s the key to your career future.
Communication
Issue: January / February 2012

Why You Should Talk to Your Boss

By - January 25, 2012

Adam Fidler explains why a successful boss/PA working relationship is founded on face-to-face communication, and how PAs fall into the ineffective trap of relying solely on email as a source of dialogue with their boss In a previous organisation where I worked, having come from outside (rather than being a PA who was recruited from... Read more »
Opinion
Issue: January / February 2012

Where have all the PAs gone?

By - January 25, 2012

Adam Fidler sets out the case for teaching office skills at pre-employment, or post-University There was a time when a school leaver, having completed their exams, at the age of 16, could hold their head up high and state that they were going to college to study secretarial skills. They were proud and enthused to think... Read more »