Processes & Procedures
Issue: September / October 2019

The Assistant’s 8-Step Guide to Effective Travel Planning

By - September 25, 2019

Planning travel for someone else can be a complicated task explains Stephanie Naznitsky
Processes & Procedures
Issue: March / April 2019

Don’t Let These Common Travel Myths Fool You

By - March 25, 2019

Become a well-informed traveler and travel planner says Eric Hrubant
Processes & Procedures
Issue: May / June 2018

Staying in Touch on the Road

By - May 25, 2018

Create clear communication protocols and strategies to make sure that the trip goes as smoothly as possible explains Tae Lee
Processes & Procedures
Issue: July / August 2017

Conquering Travel Planning, One Step at a Time

By - July 27, 2017

Planning travel and creating itineraries needn’t be daunting if you follow these simple steps says Tae Lee
Leadership
Issue: May / June 2014

The 10 Most Hideous Things a Hotel Can Do To Us

By - May 25, 2014

Female business travellers are on the increase and the good news is, in the main, there are plenty of great city hotels for us to choose from. So why is it that so many still don’t have the foggiest about how to win our loyalty? Here are just some of the hideous things that hotels... Read more »
Leadership
Issue: July / August 2012

The Perfect Travel Itinerary

By - July 25, 2012

Travel is stressful, but creating a comprehensive travel itinerary will keep both you and your boss calm and organised. Think about all the different bits of paper you have to keep when you travel – tickets, hotel details, travel guides. Well, along with the usual stresses of travelling, your boss also has to attend meetings... Read more »
Leadership
Issue: November / December 2011

How to Create a Managed Travel Programme

By - November 25, 2011

Many buyers of business travel fall into it by accident and, recently, this has included an increasing number of executive secretaries who have found themselves suddenly responsible for this complex purchasing function. If you are one of many new to buying business travel and don’t quite know where to start, this guide will explain what... Read more »
Leadership
Issue: May / June 2011

Travel Management – Sourcing an Efficient Hotel Programme

By - May 25, 2011

Some corporations work closely with their travel management company or hotel booking agent to procure their hotel programme while others manage it in-house, in this article I aim to share some tips for you to efficiently source negotiated hotel room rates and amenities for your travellers, but firstly let’s take a look at what is... Read more »