Communication
Issue: September / October 2014

Manners in the Workplace

By - September 25, 2014

Simple manners in the workplace are not always noticed but bad manners certainly are. To get ahead and stay ahead simple courtesy can make you stand out.   I remember a case where a candidate, while waiting in the lobby for an interview, saw a woman struggling to get through the door with a pushchair... Read more »
Communication
Issue: September / October 2014

Samoa – Not Everything Goes to Plan

By - September 25, 2014

Things became very challenging for us in Samoa, mainly on the health front. I unfortunately got sick again in July which led this time to my doctor in Samoa saying “That’s it; I want you to go home and get well.” I said I was going home, in about two weeks. She said “No, that... Read more »
Communication
Issue: September / October 2014

Speak Up and Stand Out

By - September 25, 2014

Finding your voice can often be one of the hardest things to accomplish during your life, let alone your career. It becomes evident as we mature, that being listened to is very different to being heard. Being heard is about how you communicate, how confident and assertive you need to be to deliver your message,... Read more »
Personal Development
Issue: September / October 2014

Taking Care of Yourself: A Path to Focused Self-Care

By - September 25, 2014

Julie Perrine's top tips on practicing self-care
Career Development
Issue: September / October 2014

Weathering the Storm: Surviving and Thriving After Redundancy

By - September 25, 2014

Kathleen Drum’s story of how to bounce back (twice!) from redundancy
Career Development
Issue: September / October 2014

Do You Want to be a STAR Assistant?

By - September 25, 2014

Are you a Personal Assistant or Executive Assistantto a Director or any other senior level manager? Or are you thinking of becoming an Assistant in the near future? Or maybe you want to become a STAR Assistant?   To work for a high-calibre boss really takes an exceptional personality. Here are some tips for you... Read more »
Leadership
Issue: September / October 2014

The Importance of Personal Presence

By - September 25, 2014

Following a turbulent recession the risk of redundancy has begun to lessen but if you have a strong personal presence you are more likely to survive at work during this unsteady economic climate.   We have all met people with strong personal presence at work and socially. These are men and women who are comfortable... Read more »
Career Development Communication Personal Development
Issue: September / October 2014

Why Every Presentation Needs D.R.A.M.A.

By - September 25, 2014

Grab your audience's attention by adding drama to your speech or presentation, says Sandy Geroux
Personal Development
Issue: September / October 2014

Six Ways to Rise Above Your Critics

By - September 25, 2014

To escape criticism – do nothing, say nothing, be nothing. – Elbert Hubbard A story is told of Winston Churchill and his extraordinary integrity in the face of opposition. During his last year in office, he attended an official ceremony. Several rows behind him two gentlemen began whispering. “That’s Winston Churchill. They say he is... Read more »
Profiles
Issue: September / October 2014

PROFILE – Joy Hannon

By - September 25, 2014

Joy Hannon talks about her experiences as an Assistant who is hard of hearing Can we start with a little background information? Where are you from and what is your current role? I’m actually a country lass. I was born and brought up in the Derbyshire countryside 54 years ago, and my mum still lives in the... Read more »