December 2021 / January 2022

Editor's Letters
Issue: December 2021 / January 2022

An Emotional Rollercoaster

By Lucy Brazier OBE - December 7, 2021

The emotional rollercoaster we are all riding changes weekly. Let’s concentrate on creating a new world of work, based on the right resources and support.

Career Development Cover Story
Issue: December 2021 / January 2022

The Big Opportunity: Assistants as Change Agents

By Julia Schmidt & Evon Wood - November 25, 2021

Executive support professionals can step up and play a critical role in any transformation process, explain Julia Schmidt and Evon Wood

Technology
Issue: December 2021 / January 2022

Track Your Triumphs

By Michelle Bowditch - November 25, 2021

Michelle Bowditch shares her top picks for tools and apps to help you create your “brag book”

Profiles
Issue: December 2021 / January 2022

PROFILE – Ann Hiatt

By Kathleen Drum - November 25, 2021

Ann Hiatt has worked as an Executive Assistant to three of the world’s top tech giants: Jeff Bezos, Marissa Mayer, and Eric Schmidt. She has just published her first book, Bet on Yourself

Leadership
Issue: December 2021 / January 2022

Leading with Love

By Sarah Richson - November 25, 2021

Leading with love in the workplace ensures higher work performance and general job satisfaction, says Sarah Richson

Health & Wellbeing Processes & Procedures
Issue: December 2021 / January 2022

How to Write a Health, Mental Health and Wellbeing Strategy

By Amy McKeown - November 25, 2021

Most wellbeing strategies are collections of well-intentioned activities cobbled together to get good PR or tick a box, explains Amy McKeown

Communication
Issue: December 2021 / January 2022

The Art of Constructive Confrontation

By Jason W Birkevold Liem - November 25, 2021

Frame difficult conversations as opportunities to increase respect and deepen trust, explains Jason Liem

Technology
Issue: December 2021 / January 2022

Using Pivot Tables and Pivot Charts

By Traci Williams - November 25, 2021

Traci Williams shares her Excel expertise and unlocks the mysteries of Pivot Tables and Pivot Charts

Career Development
Issue: December 2021 / January 2022

How to be a Strategic Partner as the Office Manager

By Hana Gray - November 25, 2021

Translating company objectives into areas you can influence ensures you are seen as an integral part of the business, explains Hana Gray

Career Development Processes & Procedures
Issue: December 2021 / January 2022

Why SMART Goals Need to Be SMARTER

By Lindsay Taylor - November 25, 2021

In today’s demanding and fast-paced business environment, how smart is SMART? asks Lindsay Taylor

Business Strategy & Acumen
Issue: December 2021 / January 2022

ESG – What is it and why is it important for business?

By Jeff Lockhart - November 25, 2021

Organisations need to meet the requirements of both their current and future customers and investors, explains Jeff Lockhart

Opinion
Issue: December 2021 / January 2022

A Death in the Organization: Thinking about the Unthinkable

By Marion Freund - November 25, 2021

Marion Freund wants Assistants to be better prepared if the unthinkable should happen

Communication
Issue: December 2021 / January 2022

The Language of Outcomes

By Ann Latham - November 25, 2021

In this extract from her book, The Power of Clarity, Ann Latham explains how to use destination verbs to speak the language of outcomes

Career Development Communication
Issue: December 2021 / January 2022

Negotiating for Successful Results

By Nancy Schnoebelen Imbs - November 25, 2021

Nancy Schnoebelen Imbs shares her top tips and techniques to master the process and art of negotiating

Profiles
Issue: December 2021 / January 2022

PROFILE – Sofie Koark

By Kathleen Drum - November 25, 2021

Sofie Koark is the Executive Vice Chairman for IMA (International Management Assistants) and the EA to the CEO/Founder at Budbee

Personal Development
Issue: December 2021 / January 2022

Are You Ruled By Fear?

By Marie Herman - November 25, 2021

Use Marie Herman’s techniques to make decisions from a place of calm rather than a place of fear