skills

Career Development
Issue: February / March 2022

10 Ways to Get the Most Out of Negotiating with Your Vendors

By Patrick S Woods - January 25, 2022

Negotiation is a necessary skill for all Assistants. Patrick S. Woods shares 10 key ways to shine in vendor negotiations

Editor's Letters
Issue: August / September 2021

Your Skills Define Your Role

By Lucy Brazier OBE - July 31, 2021

The Global Skills Matrix : a globally recognised framework for administrators and HR teams that makes it possible to realise the potential to an organisation of an effective administrator

Career Development Cover Story
Issue: March / April 2020

Take Your Seat at the Innovation Table

By Dinah Liversidge - March 25, 2020

If you want a seat at the innovation table, you must take credit for your ideas and make them happen says Dinah Liversidge

Cover Story
Issue: November / December 2017

Snakes and Ladders

By Helen Monument - November 25, 2017

On your route to the top, anticipate and avoid the snakes, and look for and grasp the ladders explains Helen Monument

Career Development
Issue: November / December 2017

The Future of Work: Skills for 2020

By Anel Martin - November 25, 2017

Anel Martin highlights the top ten skills you need to future-proof your career, detailed by the World Economic Forum in their report “The Future of Jobs”.

Opinion
Issue: September / October 2017

Executive Assistant by Day and Trainee Special Constable by Night

By Carly McIntyre - September 25, 2017

When considering outside commitments, don’t underestimate the power of your skillset and experience explains Carly McIntyre

Career Development
Issue: September / October 2017

Upgrade Your skills and Become a Rockstar Assistant

By Julia Schmidt & Andrea Macarie - September 25, 2017

Julia Schmidt and Andrea Macarie explain how to own your future and create the next version of yourself: a Rockstar Assistant

Technology
Issue: July / August 2017

How to Write a KILLER LinkedIn Headline

By Brenda Bernstein - July 27, 2017

Headlines give spark and color to a profile and can hint at personality, unique selling propositions and soft skills says Brenda Bernstein

Cover Story
Issue: March / April 2017

Shattering the Assistant Stereotype

By Shelagh Donnelly - March 24, 2017

Together we can challenge the perception of our profession says Shelagh Donnelly

Personal Development
Issue: January / February 2016

New Year – Same You…

By Claire Lister - January 25, 2016

What could you learn, build upon or do better in the New Year? asks Claire Lister

Communication
Issue: January / February 2013

Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen. Winston Churchill The story is told of Franklin Roosevelt, who often endured long receiving lines at the White House. He complained that no one really paid any attention to what was said. One day,... Read more »

Business Strategy & Acumen
Issue: November / December 2011

Why Training Fails

By Ann Latham - November 25, 2011

Training develops skills, but skill alone does not allow an employee to succeed, explains Ann Latham