Editor's Letters
Issue: December 2025 / January 2026

2026: A Year of Purpose and Progress

By - January 20, 2026

Let’s make 2026 the year we get clear with our organisations on the significance of the administrative profession and the impact we have, says Kathleen Drum
Career Development
Issue: October / November 2025

From Insight to Impact: Mastering Analytical Thinking in the Age of AI 

By - September 27, 2025

Julia Schmidt explains how mastering a new mindset is key to futureproofing your career
Personal Development
Issue: February / March 2025

Strengthen Your Strengths

By - January 25, 2025

Leverage positive psychology to amplify your impact, says Diana Brandl
Leadership
Issue: April / May 2024

Organizational Change: Learning Matters

By - March 25, 2024

Imagine the impact you could have when supporting your leaders and teams to experience change well, says Aliina Rowe
Communication
Issue: July / August 2018

Do you know how to use a FIRR?

By - July 25, 2018

Christy Crump explains how to use a FIRR to change a behavior or encourage improvement
Career Development
Issue: July / August 2017

Assessing Administrative Value

By - July 27, 2017

Articulate the benefits of your efforts so that your leaders can easily recognize added value says Sandy Geroux
Communication
Issue: November / December 2016

Harnessing The Power of Three

By - November 25, 2016

Lindsay Taylor explains how The Power of Three can add real impact to your communication