Communication
Issue: July / August 2011

Email Etiquette? Not an Option

By - July 25, 2011

There’s a lot of talk about email etiquette. Do businesses need to promote it for their employees? Why is it so important to follow email etiquette guidelines? What are the best rules and practices to follow? First of all, businesses will benefit from promoting proper email etiquette for three great reasons: Protection from liability. Here’s... Read more »
Communication
Issue: May / June 2011

Little Things You Can Do to Greatly Reduce the Amount of Email You Receive

By - May 25, 2011

People complain about all the e-mail they receive and how much work it is for them to handle. And it is true, the number of e-mails being sent is definitely on the rise and adds an incredible amount of work to our already overflowing plates. The reality is there are quite a number of things... Read more »
Communication
Issue: May / June 2011

Email Advice

By - May 25, 2011

We asked you ‘What is your favorite tip for managing e-mail?’ Patti Gough (United States) I create separate folders in Outlook for each individual and or event that is going on. Works for me. I have never lost an email yet. At the end of the month, I go through them and archive the ones that... Read more »