constructive confrontation: silhouette of two heads, one with lock and one with key
Communication
Issue: December 2021 / January 2022

The Art of Constructive Confrontation

By - November 25, 2021

Frame difficult conversations as opportunities to increase respect and deepen trust, explains Jason Liem
Communication
Issue: July / August 2018

Do you know how to use a FIRR?

By - July 25, 2018

Christy Crump explains how to use a FIRR to change a behavior or encourage improvement