Communication
Issue: July / August 2014

Contingency Planning: How Prepared Are You?

By - July 25, 2014

Adam Fidler is currently EA to the most senior director of Salford City College, one of the largest Colleges in the UK. Here he looks at what happens when your boss is suddenly off work for a prolonged period Bosses aren’t supposed to get sick. Nor are they supposed to be off for prolonged periods.... Read more »
Project Management
Issue: July / August 2013

Your Administrative Role in Disaster Recovery Planning

By - July 23, 2013

A hurricane is bearing down and your office has just received notice you have one hour to evacuate before flood waters sweep into the area. What do you do? Your office is damaged by fire and you’re forced to work from home for the next six weeks. Are you set up to do it? Have... Read more »
Personal Development
Issue: January / February 2012

How to be Cool in a Crisis

By - January 25, 2012

Celebrity PA Bonnie Low Kramen explains how to plan for and deal with a crisis CRISIS – A condition of instability or danger. Dramatic upheaval, the point at which something must change. As administrative professionals, we know that there are degrees of crisis. There is your life and death crisis (such as the events of... Read more »
Cover Story Leadership
Issue: May / June 2011

Earthquake in Japan – A Personal Account

By - May 26, 2011

On 11 March 2011, Japan's most powerful earthquake since records began struck its north-east coast. Kazuko Maruyama, shares her personal experience