Profiles
Issue: March / April 2013

PROFILE – Gloria Gratacos

By - March 23, 2013

Gloria Gratacos is the National Chairman of EUMA Spain
Editor's Letters
Issue: March / April 2013

Let The Party Commence

By - March 23, 2013

Two years ago this week, I was feeling just as stressed as I am now. The reason? We were just about to launch an unproven concept that had taken months of hard work to put into place. I remember vividly, putting the first issue of Executive Secretary to bed at about 3am on the morning... Read more »
Cover Story
Issue: March / April 2013

7 Tips for Creating Effective Administrative Procedures

By - March 23, 2013

Julie Perrine on how to get organised Administrative procedures are a vital component of any efficient office. They’re an extremely valuable resource and creating them is a huge service to your executive and team. Not only do they allow others to easily cover for you during absences or vacations, they also act as a reference... Read more »
Career Development
Issue: March / April 2013

Great Expectations (Get it in Writing!)

By - March 23, 2013

It is crystal clear to me that many of the problems between employers and assistants in our workplace could be prevented by a clear set of written expectations. It surprises me to learn that many assistants begin Day #1 of their jobs without anything in writing regarding a job description or compensation package. This scenario... Read more »