Communication
Issue: January / February 2013

The Power of Listening

By - January 25, 2013

Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen. Winston Churchill The story is told of Franklin Roosevelt, who often endured long receiving lines at the White House. He complained that no one really paid any attention to what was said. One day,... Read more »
Cover Story
Issue: January / February 2013

Delegation, Delegation, Delegation!

By - January 23, 2013

Sue France explains how to persuade and influence your manager to pass work on No matter how much you enjoy your job, there will come a time when you need a new challenge and more responsibility. However, sometimes bosses are reluctant to delegate enough work to keep their assistants busy and free from boredom. Sometimes... Read more »
Profiles
Issue: January / February 2013

PROFILE – Olga Shumilova

By - January 23, 2013

Olga Shumilova is an Administrative Director in Moscow Can we start with a little background information? Where are you from? I am from Moscow, Russia. I was born here 26 years ago. What is your background? I graduated from Russian State University for the Humanities in 2008. My specialization was Orientalist (I specialized in China).... Read more »