Communication
Issue: March / April 2018

Communicate with impact

By - March 25, 2018

Challenge yourself to communicate more effectively says Michele Thwaits
Communication
Issue: July / August 2016

Business etiquette essentials for Administrative Professionals – Part 2

By - July 25, 2016

Michele Thwaits’ top tips for sharing office space and giving a great handshake
Communication
Issue: May / June 2016

Business etiquette essentials for Administrative Professionals – Part 1

By - May 25, 2016

Create the right listening environment with Michele Thwaits' top tips on telephone etiquette
Communication
Issue: May / June 2015

Good boss or bad boss?

By - May 25, 2015

Some of us have the privilege of working for a good boss, even a great boss. And then some of us end up working for the bad boss, the boss from hell, the Cruella de Vil of bosses. Either way good or bad boss, we still have to perform our PA duties. Over the years... Read more »