Chief of Staff

Profiles
Issue: April / May 2026

Carissa Burgett – Honoring the Past, Embracing the Future

By Kathleen Drum - March 25, 2026

From leading the IAAP Foundation Board to shaping the culture of a US non-profit, Carissa Burgett shares how intentionality and self-awareness guide both her leadership and the example she sets for her teenage daughter

Opinion
Issue: October / November 2025

From EA to Chief of Staff and General Partner 

By Rachel Townend - September 27, 2025

Rachel Townend, certified Chief of Staff, shares her impressive path to growth and success

Opinion
Issue: December 2024 / January 2025

From Chief of Staff to Executive Assistant: Why I Chose to Return to My True Calling

By Zoe Hill - November 25, 2024

Zoe Hill takes us on her journey from Executive Assistant to Chief of Staff and back again

Profiles
Issue: December 2021 / January 2022

PROFILE – Ann Hiatt

By Kathleen Drum - November 25, 2021

Ann Hiatt has worked as an Executive Assistant to three of the world’s top tech giants: Jeff Bezos, Marissa Mayer, and Eric Schmidt. She has just published her first book, Bet on Yourself

Career Development
Issue: April / May 2021

The Pathway to Chief of Staff

By Melba J Duncan - March 23, 2021

The pathway to Chief of Staff starts with linking the traditional knowledge of the EA role with new knowledge and skills, explains Melba Duncan

Leadership
Issue: July / August 2019

The Assistant as Force Multiplier

By Hallie Warner - July 25, 2019

In this extract from the book The Founder & The Force Multiplier: How Entrepreneurs and Executive Assistants Achieve More Together, Hallie Warner details her methods for becoming a force multiplier