BONNIE LOW-KRAMEN is the founder of Ultimate Assistant Training and is one of the most respected thought leaders on workplace issues. She is a TEDx speaker, bestselling author of Be the Ultimate Assistant and Staff Matters, and her work has been featured in Forbes. Her advanced workshops for Executive Assistants have been attended by Assistants all over the world. For 25 years, Bonnie worked as the Personal Assistant to Oscar winner Olympia Dukakis, and she has spoken in 13 countries. With a mission to build an ultimate workplace, Bonnie is known for her commitment to ending workplace bullying and closing the wage gap. Bonnie is also part of our Speaker Bureau. If you are interested in Bonnie training your Assistants or speaking at your event, either virtually or in person, please visit executivesupportmagazine.com/speaker-bureau. KIM PILKINGTON MBA is the CEO of The Practical Strategist. She helps teams and individuals implement practical strategies to meet their professional goals. As a certified management consultant, facilitator and trainer, Kim has 20+ years of expertise in stakeholder relationship management, emergency management, communications, and evaluation.