Events Excellence
Issue: April / May 2023

A Fascination with Excellence and Customer Service

By - March 25, 2023

Reto Leder is CEO of Trafo Baden. In this interview he explains why putting customer service at the heart of your event will never go out of fashion.
Career Development
Issue: June / July 2022

Standing Out from your Colleagues at Work

By - May 25, 2022

Marcus Grodentz shares tips for providing a great service and having excellent examples to share in job interviews
Career Development
Issue: November / December 2019

Three Customer Service Strategies to Fuel Your Career

By - November 25, 2019

Chi Chi Okezie explains how to utilize customer service strategies to enable your career advancement