Events Excellence
Issue: April / May 2023

A Fascination with Excellence and Customer Service

By - March 25, 2023

Reto Leder is CEO of Trafo Baden. In this interview he explains why putting customer service at the heart of your event will never go out of fashion.
Issue: September / October 2016

3 Smart Steps to Superior Customer Service Skills

By - September 26, 2016

Honing your customer service skills benefits both the business and your career says Brandi Britton